Symantec IGA

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  • 1.  Unable to access the Identity minder

    Posted Jul 30, 2015 05:06 AM

    Dear Community,

     

    While accessing to the Identity minder Management console getting the below page

    IM consoole.png

    Please find below "server.log" error

    --------------------------------------------------------------------------------------------------------------------------------------

    ERROR [org.jboss.resource.adapter.jms.inflow.JmsActivation] Unable to reconnect org.jboss.resource.adapter.jms.inflow.JmsActivationSpec@5448e409(ra=org.jboss.resource.adapter.jms.JmsResourceAdapter@31c26cba destination=queue/iam/im/jms/queue/wpEventQueue destinationType=javax.jms.Queue tx=true durable=false reconnect=10 provider=DefaultJMSProvider user=null maxMessages=1 minSession=1 maxSession=15 keepAlive=30000 useDLQ=true DLQHandler=org.jboss.resource.adapter.jms.inflow.dlq.GenericDLQHandler DLQJndiName=queue/DLQ DLQUser=null DLQMaxResent=10)

    javax.naming.NameNotFoundException: DLQ not bound

      at org.jnp.server.NamingServer.getBinding(NamingServer.java:771)

      at org.jnp.server.NamingServer.getBinding(NamingServer.java:779)

      at org.jnp.server.NamingServer.getObject(NamingServer.java:785)

      at org.jnp.server.NamingServer.lookup(NamingServer.java:443)

      at org.jnp.server.NamingServer.lookup(NamingServer.java:399)

      at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:726)

      at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:686)

      at javax.naming.InitialContext.lookup(InitialContext.java:392)

      at org.jboss.util.naming.Util.lookup(Util.java:222)

      at org.jboss.resource.adapter.jms.inflow.dlq.AbstractDLQHandler.setupDLQDestination(AbstractDLQHandler.java:106)

      at org.jboss.resource.adapter.jms.inflow.dlq.AbstractDLQHandler.setup(AbstractDLQHandler.java:82)

      at org.jboss.resource.adapter.jms.inflow.dlq.JBossMQDLQHandler.setup(JBossMQDLQHandler.java:48)

      at org.jboss.resource.adapter.jms.inflow.JmsActivation.setupDLQ(JmsActivation.java:413)

      at org.jboss.resource.adapter.jms.inflow.JmsActivation.setup(JmsActivation.java:351)

      at org.jboss.resource.adapter.jms.inflow.JmsActivation.handleFailure(JmsActivation.java:292)

      at org.jboss.resource.adapter.jms.inflow.JmsActivation$SetupActivation.run(JmsActivation.java:733)

      at org.jboss.resource.work.WorkWrapper.execute(WorkWrapper.java:205)

      at org.jboss.util.threadpool.BasicTaskWrapper.run(BasicTaskWrapper.java:260)

      at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)

      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)

      at java.lang.Thread.run(Thread.java:682)

    ----------------------------------------------------------------------------------------------------------------------------------------------------------

     

    Can anyone please help me on this..

     

    Thanks,

    Rajesh



  • 2.  Re: Unable to access the Identity minder

    Posted Jul 30, 2015 12:12 PM

    Definitely open this as a support case if your situation is urgent.

     

    Having said that, knowing some additional details would be helpful:

    • CA IM version
    • JBoss version
    • Java version
    • Backend database make and version
    • Any custom configuration in scope, such as SSL certificates, SiteMinder integration, front-end proxy server, etc.