Hi,
I've installed JasperReports Server over Clarity PPM v14.2. After generating keystore & importing the content, the status of reports server in CSA remains unavailable. User ppmjasperadmin gets created on clarity & report server as well. After importing the content I'm trying to run Create & Update Reports User job & getting following exception.
Please let me with the below issue:
SYS 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) User ppmjasperadmin not available in report server. Unauthorized code:401 parameter:
ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Login success, but Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin
ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft.ClarityJasperAdmin (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Could not login to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin
ERROR 2015-11-23 03:53:35,077 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] jaspersoft (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Failed to get an instance of ClarityJasperAdmin ::
com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)
at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
ERROR 2015-11-23 03:53:35,078 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] common.BaseJobUtils (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Failed to get an instance of ClarityJasperAdmin ::
com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)
at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
ERROR 2015-11-23 03:53:35,086 [Dispatch pool-4-thread-4 : bg@APSES2212 (tenant=clarity)] niku.njs (clarity:PAGRAWA1:12966255__7AAE303B-814B-436F-8E3C-640E15BBCAA4:Create and Update Jaspersoft Users) Error executing job: 5821003
com.ca.jasper.restAdapter.JasperException: Unauthorized access to http://apses3641.dmzmgmt.uhc.com/ppm_stg2 with username ppmjasperadmin
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.login(ClarityJasperAdmin.java:243)
at com.niku.union.reporting.jaspersoft.ClarityJasperAdmin.createInstance(ClarityJasperAdmin.java:139)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.init(ClarityJasperUserSyncJob.java:46)
at com.niku.reporting.jobs.jasper.ClarityJasperUserSyncJob.scheduledEventFired(ClarityJasperUserSyncJob.java:74)
at com.niku.njs.Dispatcher$BGTask.run(Dispatcher.java:367)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Regards,
Divyanshu Dhyani