Unable to delete attachments in custom attribute in clarity On demand 14.4 version

[Anon Anon]

Hi Team,

Hope you are doing well:) We have clarity On Demand  14.4 version Resource is able to upload(attach) document against custom attribute with his own login but same resource is not able to delete attachment at custom attribute with his own clarity login. When tried to delete attachment, gives error: Unauthorized You are not authorized to view page. If you are sure you have access, try logging in again or contact system administrator. Whereas clarity admin is able to delete these attachments. Gave all concerned possible rights to user but still same error persists. Please revert if you find any workaround on this issue

 

Thanks,

Atul Joshi

[Anon Anon]

But I'm facing this issue. So does it mean that in clarity On Demand version 14.4 everyone is able to upload/remove documents(attachments)?

 

Thanks,

Atul

[mike2.2]

I just created a Custom Attribute on the risk object for attachments in the CA PPM 14.4 Sandbox environment. I could as the administrator delete the attachment. But as a non-admin resource, I got an error when I tried to delete:

 

ERRORError 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator.

 

I created a new risk where I had a non-admin account as the risk owner, and could not delete the attachment either.

 

I would recommend opening a ticket with CA

[mike2.2]

If you would like information as to what I did in the Sandbox please let me know.

 

Mike

[Elizabeth_Mark-Hollandsworth]

Hi Atul-

This behavior seems unexpected as the user is able to upload the attachment; it is normally expected he could access the page again. If you are still having this issue please open a support ticket so we can take a look at this with you.

[Marc Buigues]

Hello,

 

Can you please check adding the right "Object Administration" and try again?

 

Thanks.

[Sergiu.Gavrila]

Hello,

 

I run into the same issue, but with 15.1 (idea object, the idea manager can add files, but no longer remove them).

Adding the Object Administration right to the user is helful but will make, from a license perpective,  this transforms the users from "Viewer" into "Studio Developer".

 

Is there another (viewer) right for this or can this be treated as a bug?

 

Regards,

 

Sergiu

[Marc Buigues]

This has been reported as the internal case CLRT-80953 and Sustaining Engineering is reviewing it.

 

Best regards

[Ritesh Pandey]

Hi,

We are also facing same issue in 15.2 version. Is it a bug with Clarity 15.2? If any one has solution to the problem other then adding "Object Administration" right, please le me know.

 

Regards

Ritesh

[Marc Buigues]

This has been fixed in 15.3 and backported to 15.1.0.6 and 15.2.0.2. If you are not using patch 15.2 patch 2 (or later), please install the patch.

 

Regards

[mtuscic]

Will there be a patch for 14.4 also?

 

Thank you,

Mateja

[Suman Pramanik]

I am sorry Mateja, we are no longer patching 14.x 

 

 

Regards

Suman Pramanik 

[Jose Ignacio Mugica]

mtuscic,

No further patches are being done for 14.4

This is fixed for 15.1.0.6, 15.2.0.2 and 15.3