Issues getting field look up working in List edit view

[Anon Anon]

Hello All,

This is my first post so please let me know if I need to provide any additional info

Environment:
Product: CA Service Desk Manager
Version: 12.1

I'm trying to edit the list_cr, list_in and list_pr forms to include a new fields into the eidt in list section.

I have managed to insert the field but am having issues getting it to work correctly.

The code block that I'm working is this:

</SCRIPT>
<PDM_FORM NAME="frmFID">
</PDM_FORM>
<PDM_IF "${current:n/a}" != "n/a">
<SCRIPT LANGUAGE="JavaScript">
<pdm_jscript file=list_edit.js>
startListEdit(__search_filter);
listEditStartRow();
listEditReadonly("ref_num","Request #");
listEditField("status");
listEditField("category.sym","Request Area");
<!--listEditField("priority");-->
listEditField("parent.ref_num");
listEditField("caused_by_chg.chg_ref_num");
listEditField("assignee");
listEditEndRow();
listEditReadonly("summary",4);
endListEdit();

the particular line that i have added was "listEditField("category.sym","Request Area");"

I have tried the above and "listEditField("category","Request Area");", each with their own problems.

The Category.Sym will give me the link to look up a new category but doesn't pull in the existing one form the ticket - it also gives an error to say "The Following list edit attributes cannot be edited because they were not found in the results set: Category.sym"
When I use just Category - I don't get the error and it does pull in the existing category from the ticket - however, it doesn't provide the link back to the category list.

I'm at a list on this one as when I look at the other fieds - there is nothing special about them to have them set with a link.

If anyone has managed to include this field previously or knows why I'm having the issues that I am - any assistance that can be provided would be greatly appreciated.

I have also attached a screen shot to show the visual affects of each attempt above.

[Anon Anon]

Just advising that we have figured this out now - maybe something that will come in useful for others.

It seems that the original code that I had was actually correct, the error was due to the field in the list view not match that in the edit section.

</SCRIPT>
<PDM_FORM NAME="frmFID">
</PDM_FORM>
<PDM_IF "${current:n/a}" != "n/a">
<SCRIPT LANGUAGE="JavaScript">
<pdm_jscript file=list_edit.js>
startListEdit(__search_filter);
listEditStartRow();
listEditReadonly("ref_num","Request #");
listEditField("status");
listEditField("category.sym","Request Area");  <!-- THE ATTRIBUTE REFERENCE HERE NEEDS TO MATCH THE REFERNCE BELOW  -  ie Category.sym  -->
<!--listEditField("priority");-->
listEditField("parent.ref_num");
listEditField("caused_by_chg.chg_ref_num");
listEditField("assignee");
listEditEndRow();
listEditReadonly("summary",4);
endListEdit();

<!---- ##I HAVE REMOVED SOME OF THE CODE BETWEEN THESE TO SECTIONS AS WAS NOT RELEVANT ## --->

 <pdm_macro name=lsWrite both=yes text="}">

<PDM_MACRO NAME=lsCol hdr="Status" attr=status>

<PDM_MACRO NAME=lsCol hdr="Open Date" attr=open_date>

<PDM_MACRO NAME=lsCol hdr="External Ref #/Parent" attr=extern_ref>

<PDM_MACRO NAME=lsCol hdr="Request Area" attr=category.sym>   <!--  THE ATTRIBUTE REFERENCE HERE NEEDS TO MATCH THE REFERNCE ABOVE - ie Category.sym   -->

<PDM_MACRO NAME=lsCol hdr="Group/Caused by Change Order" attr=group>

<PDM_MACRO NAME=lsCol hdr="Contacts" label="Assignee" attr=assignee>

<PDM_MACRO NAME=lsCol attr=summary startrow=yes colspan=summary_colspan>

<PDM_MACRO NAME=lsCol attr=parent.ref_num>

<PDM_MACRO NAME=lsCol attr=string6>

<PDM_MACRO NAME=lsCol attr=caused_by_chg.chg_ref_num>

<PDM_MACRO NAME=lsCol label="Customer" attr=customer>
<PDM_MACRO NAME=lsEnd isTicketFactory=1>
</SCRIPT>

Originally the Attribute in the lower section was set to just category, which is why when I used that in the top section I was getting the data from the tickets. This was not providing the desired look=up link however.

Setting the both values to category.sym allowed us to get the both the value from the tickets and have the look-up functionality.

[System]

Thanks for letting everyone know the resolution Mark! :grin:

[Anon Anon]

Thanks Mark... this set us on the correct path for adding fields to the list_cnt form (for anyone else who could use it or has a comment :smile ):


[edit in list section]
listEditField("dept", "Department");
listEditField("admin_org","Organization");
[list section]
<PDM_MACRO name=lsCol hdr="Department" attr=dept>
<PDM_MACRO name=lsCol hdr="Organization" attr=admin_org>

looks and appears to work fine, but without a lookup and

[edit in list section]
listEditField("dept.name", "Department");
listEditField("organization.name","Organization");
[list section]
<PDM_MACRO name=lsCol hdr="Department" attr=dept.name>
<PDM_MACRO name=lsCol hdr="Organization" attr=organization.name>

looks ok in list, is a lookup, and appears to work


-fred

[Anon Anon]

I added the below code in list_grpmem.htmpl

--------------------------------------------------

<PDM_FORM NAME="frmFID">

</PDM_FORM>

<PDM_IF "${current:n/a}" != "n/a">

<SCRIPT LANGUAGE="JavaScript">

<pdm_jscript file=list_edit.js>

startListEdit(__search_filter);

listEditStartRow();

listEditReadonly("member.combo_name","Name");

listEditField("manager_flag","Manager Flag");

listEditField("notify_flag","Notify Flag");

listEditEndRow();

endListEdit();

---------------------------------------------------

I could not able to update Manager Flag and Notify Flag using Edit In List function.

 

Please help on this.

 

Thanks