CA Service Management

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  • 1.  During Installation getting the below error

    Posted Oct 21, 2020 11:46 AM
    Hi,
    When I am trying to install  CA servicedesk 17.2 getting the below error-

    Environment details :
    Servicedesk 17.2
    MS SQL 2016(installed in the same server).


    Please help me .


  • 2.  RE: During Installation getting the below error

    Broadcom Employee
    Posted Oct 22, 2020 09:43 AM
    Hi Saikat,

    The screenprint alone is not enough to help figure out the cause of the issue. You need to review the mentioned log file (install.log) to see what could have caused the error. Maybe you can post the error messages you see in that log?

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    Kind Regards,
    Brian
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