Hi Saikat,
The screenprint alone is not enough to help figure out the cause of the issue. You need to review the mentioned log file (
install.log) to see what could have caused the error. Maybe you can post the error messages you see in that log?
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Kind Regards,
Brian
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Original Message:
Sent: 10-16-2020 08:37 AM
From: Saikat Das
Subject: During Installation getting the below error
Hi,
When I am trying to install CA servicedesk 17.2 getting the below error-
Environment details :
Servicedesk 17.2
MS SQL 2016(installed in the same server).
Please help me .