CA Siteminder integration with CA Serive Desk

[VinodVishwanatham1312864]

Hi,

We have a requirement of integrating CA Service Desk using CA Siteminder.

CA Service Desk is running on IIS server.

The integration part is successfully done and the user is able to login into the CA Service Desk application. But the problem is, when the user is trying to access the scoreboard in the application. The following error is getting displayed "

 

The website declined to show this webpage
HTTP 403
	Most likely causes: This website requires you to log in.

".

 

But when I am trying to search the incidents from search menu no error is getting displayed.

 

I could not even find any errors in the logs. Please help me regarding this.

 

Thanks & Regards,

Subhash P.

[Reatesh Sanghi]

Hello Vinod,

Is the "scroeboard" protected resource in SiteMinder or unprotected?

Do you see any error message in the SiteMinder Server side logs?

Thanks,

Reatesh.

[VinodVishwanatham1312864]

Hi Reatesh,

 

We have given the protected resource as

Resource Filter	/CAisd/pdmweb.exe

No errors is being shown in logs.

 

Thanks,

Subhash

[Ujwol]

..adding to what Reatesh said, also check if the currently logged in user have the User Policy to allow access to the "scoreboard" resource ..best is the check web agent trace logs for clue

[VinodVishwanatham1312864]

Hi,

Is there any resource for "scoreboard" other than 'CAisd/pdmweb.exe'.

I could not find any error in web agent log also.

Can I paste the log here?

Regards,

Subhash

[Ujwol]

You can attach the log web agent trace log file here if it's okay with you

[VinodVishwanatham1312864]

Hi Ujwol,

I am attaching both the log and trace log files. Please find them.

 

Log file :

 

[13728/15532][Mon May 23 2016 12:23:20] SiteMinder IIS 7.0 WebAgent, Version 12.5, Update None, Label 732.

[13728/15532][Mon May 23 2016 12:23:20] FileVersion: 12.5.0000.732.

[13728/15532][Mon May 23 2016 12:23:20]

[13728/15532][Mon May 23 2016 12:23:20] FIPS 140 Cryptographic Mode is 'non-FIPS (compatibility)'.

[13728/15532][Mon May 23 2016 12:23:20] ***** Begin Configuration *******************************************

[13728/15532][Mon May 23 2016 12:23:20] agentconfigobject='casdmaco'.

[13728/15532][Mon May 23 2016 12:23:20] agentidfile='F:\CAInstallations\webagent\win64\bin\IIS\AgentId.dat'.

[13728/15532][Mon May 23 2016 12:23:20] allowcacheheaders='no'.

[13728/15532][Mon May 23 2016 12:23:20] allowlocalconfig='no'.

[13728/15532][Mon May 23 2016 12:23:20] badurlchars='//,./,/.,/*,*.,~,\,%00-%1f,%7f-%ff,%25'.

[13728/15532][Mon May 23 2016 12:23:20] cacheanonymous='no'.

[13728/15532][Mon May 23 2016 12:23:20] cccext='.ccc'.

[13728/15532][Mon May 23 2016 12:23:20] constructfullpwsvcurl='no'.

[13728/15532][Mon May 23 2016 12:23:20] cookiedomain=''.

[13728/15532][Mon May 23 2016 12:23:20] cookiedomainscope='0'.

[13728/15532][Mon May 23 2016 12:23:20] csschecking='no'.

[13728/15532][Mon May 23 2016 12:23:20] decodequerydata='no'.

[13728/15532][Mon May 23 2016 12:23:20] defaultagentname='casdmagent'.

[13728/15532][Mon May 23 2016 12:23:20] defaultpassword='xxxxxxxxxx'.

[13728/15532][Mon May 23 2016 12:23:20] defaultusername='drhelpdesk.apdiscoms.in/smproxy'.

[13728/15532][Mon May 23 2016 12:23:20] disableauthsrcvars='no'.

[13728/15532][Mon May 23 2016 12:23:20] disabledotdotrule='no'.

[13728/15532][Mon May 23 2016 12:23:20] disablei18n='no'.

[13728/15532][Mon May 23 2016 12:23:20] disablesessionvars='no'.

[13728/15532][Mon May 23 2016 12:23:20] disableusernamevars='no'.

[13728/15532][Mon May 23 2016 12:23:20] enableauditing='no'.

[13728/15532][Mon May 23 2016 12:23:20] enablecookieprovider='yes'.

[13728/15532][Mon May 23 2016 12:23:20] enablemonitoring='yes'.

[13728/15532][Mon May 23 2016 12:23:20] enablewebagent='YES'.

[13728/15532][Mon May 23 2016 12:23:20] enforcepolicies='yes'.

[13728/15532][Mon May 23 2016 12:23:20] fcccompatmode='no'.

[13728/15532][Mon May 23 2016 12:23:20] fccext='.fcc'.

[13728/15532][Mon May 23 2016 12:23:20] forceiisproxyuser='no'.

[13728/15532][Mon May 23 2016 12:23:20] hostconfigfile='F:\CAInstallations\webagent\win64\config\SmHost.conf'.

[13728/15532][Mon May 23 2016 12:23:20] ignoreext='.class,.gif,.jpg,.jpeg,.png,.fcc,.scc,.sfcc,.ccc,.ntc'.

[13728/15532][Mon May 23 2016 12:23:20] ignorequerydata='no'.

[13728/15532][Mon May 23 2016 12:23:20] insecureserver='no'.

[13728/15532][Mon May 23 2016 12:23:20] legacyvariables='yes'.

[13728/15532][Mon May 23 2016 12:23:20] limitcookieprovider='no'.

[13728/15532][Mon May 23 2016 12:23:20] loadplugin='F:\CAInstallations\webagent\win64\bin\HttpPlugin.dll'.

[13728/15532][Mon May 23 2016 12:23:20] logappend='no'.

[13728/15532][Mon May 23 2016 12:23:20] logfile='yes'.

[13728/15532][Mon May 23 2016 12:23:20] logfilename='F:\CAInstallations\webagent\win64\log\LogFile.log'.

[13728/15532][Mon May 23 2016 12:23:20] logfilesize='100'.

[13728/15532][Mon May 23 2016 12:23:20] maxresourcecachesize='1000'.

[13728/15532][Mon May 23 2016 12:23:20] maxsessioncachesize='1000'.

[13728/15532][Mon May 23 2016 12:23:20] maxurlsize='4097'.

[13728/15532][Mon May 23 2016 12:23:20] ntcext='.ntc'.

[13728/15532][Mon May 23 2016 12:23:20] overrideignoreextfilter=''.

[13728/15532][Mon May 23 2016 12:23:20] persistentcookies='no'.

[13728/15532][Mon May 23 2016 12:23:20] persistentipcheck='yes'.

[13728/15532][Mon May 23 2016 12:23:20] proxytrust='no'.

[13728/15532][Mon May 23 2016 12:23:20] pspollinterval='30'.

[13728/15532][Mon May 23 2016 12:23:20] remoteuservar='REMOTE_USER'.

[13728/15532][Mon May 23 2016 12:23:20] requirecookies='yes'.

[13728/15532][Mon May 23 2016 12:23:20] resourcecachetimeout='600'.

[13728/15532][Mon May 23 2016 12:23:20] sccext='.scc'.

[13728/15532][Mon May 23 2016 12:23:20] serverpath='W3SVC'.

[13728/15532][Mon May 23 2016 12:23:20] sessiongraceperiod='30'.

[13728/15532][Mon May 23 2016 12:23:20] sessionupdateperiod='60'.

[13728/15532][Mon May 23 2016 12:23:20] setremoteuser='yes'.

[13728/15532][Mon May 23 2016 12:23:20] sfccext='.sfcc'.

[13728/15532][Mon May 23 2016 12:23:20] targetasrelativeuri='no'.

[13728/15532][Mon May 23 2016 12:23:20] traceappend='no'.

[13728/15532][Mon May 23 2016 12:23:20] traceconfigfile='F:\CAInstallations\webagent\win64\config\WebAgentTrace.conf'.

[13728/15532][Mon May 23 2016 12:23:20] tracefile='yes'.

[13728/15532][Mon May 23 2016 12:23:20] tracefilename='F:\CAInstallations\webagent\win64\log\TraceLog.log'.

[13728/15532][Mon May 23 2016 12:23:20] tracefilesize='100'.

[13728/15532][Mon May 23 2016 12:23:20] transientidcookies='no'.

[13728/15532][Mon May 23 2016 12:23:20] transientipcheck='no'.

[13728/15532][Mon May 23 2016 12:23:20] useanonaccess='yes'.

[13728/15532][Mon May 23 2016 12:23:20] usesecurecookies='no'.

[13728/15532][Mon May 23 2016 12:23:20] usesecurecpcookies='no'.

[13728/15532][Mon May 23 2016 12:23:20]

[13728/15532][Mon May 23 2016 12:23:20] SiteMinder Agent API Host Configuration:

[13728/15532][Mon May 23 2016 12:23:20]

[13728/15532][Mon May 23 2016 12:23:20] enablefailover='YES'.

[13728/15532][Mon May 23 2016 12:23:20] failoverthreshold='0'.

[13728/15532][Mon May 23 2016 12:23:20] hostname='drhelpdesk'.

[13728/15532][Mon May 23 2016 12:23:20] maxsocketsperport='20'.

[13728/15532][Mon May 23 2016 12:23:20] minsocketsperport='2'.

[13728/15532][Mon May 23 2016 12:23:20] newsocketstep='2'.

[13728/15532][Mon May 23 2016 12:23:20] policyserver='10.50.15.93,44441,44442,44443'.

[13728/15532][Mon May 23 2016 12:23:20] policyserver='10.50.15.94,44441,44442,44443'.

[13728/15532][Mon May 23 2016 12:23:20] requesttimeout='60'.

[13728/15532][Mon May 23 2016 12:23:20] ***** End Configuration *********************************************

[13728/15532][Mon May 23 2016 12:23:20]

[13728/15532][Mon May 23 2016 12:23:20][LLAWPLogQ.cpp:640][INFO] LLAWP: Logging initialized.

[13728/15532][Mon May 23 2016 12:23:20][LLAWPLogQ.cpp:655][INFO] LLAWP: Tracing initialized.

[15356/12756][Mon May 23 2016 12:23:24][CSmLowLevelAgent.cpp:4197][INFO] LLA: Logging initialized.

[15356/12756][Mon May 23 2016 12:23:24][SmPlugin.cpp:66][INFO] Agent Framework plug-in 'SM_WAF_HTTP_PLUGIN' initialized.  Description 'SiteMinder Agent HTTP Plug-in'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:754][INFO] ADMIN: Received key update attribute 'KEY_UPDATE_NEXT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:771][INFO] ADMIN: Successfully processed key update attribute 'NEXT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:829][INFO] ADMIN: Received key update attribute 'KEY_UPDATE_PERSISTENT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:847][INFO] ADMIN: Successfully processed key update attribute 'PERSISTENT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:780][INFO] ADMIN: Received key update attribute 'KEY_UPDATE_LAST'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:796][INFO] ADMIN: Successfully processed key update attribute 'LAST'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:804][INFO] ADMIN: Received key update attribute 'KEY_UPDATE_CURRENT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:821][INFO] ADMIN: Successfully processed key update attribute 'CURRENT'.

[15356/12756][Mon May 23 2016 12:23:24][CSmAdminManager.cpp:237][INFO] ADMIN: Administration Manager initialized.

[15356/12756][Mon May 23 2016 12:23:24][CSmHighLevelAgent.cpp:191][INFO] HLA: Initialization complete.

 

Trace Log File :

 

[Date][Time][Pid][Tid][SrcFile][Function][TransactionID][IPAddr][IPPort][AgentName][Resource][User][Message]

[====][====][===][===][=======][========][=============][======][======][=========][========][====][=======]

[05/23/2016][12:23:20][13728][15532][LLAWPLogQ.cpp:672][LogWorkerFunc][][][][][][][Tracing initialized.]

[05/23/2016][12:23:24][13728][16232][LLAWPMsgBus.cpp:182][ProcessMessage][][][][][][][Open message received from client '15356.12756']

[Date][Time][Pid][Tid][SrcFile][Function][TransactionID][IPAddr][IPPort][AgentName][Resource][User][Message]

[====][====][===][===][=======][========][=============][======][======][=========][========][====][=======]

[05/23/2016][12:23:24][15356][12756][CSmLowLevelAgent.cpp:4232][ConfigureMP][][][][][][][Tracing initialized.]

[Date][Time][Pid][Tid][SrcFile][Function][TransactionID][IPAddr][IPPort][AgentName][Resource][User][Message]

[====][====][===][===][=======][========][=============][======][======][=========][========][====][=======]

[05/23/2016][12:23:24][13728][16232][LLAWPMsgBus.cpp:260][ProcessMessage][][][][][][][Delivering response to Manage query received from client '15356.12756']

[05/23/2016][12:23:24][15356][12756][CSmAdminManager.cpp:753][ManageAgent][][][][][][][Received message KEY_UPDATE_NEXT.]

[05/23/2016][12:23:24][15356][12756][CSmAdminManager.cpp:828][ManageAgent][][][][][][][Received message KEY_UPDATE_PERSISTENT.]

[05/23/2016][12:23:24][15356][12756][CSmAdminManager.cpp:779][ManageAgent][][][][][][][Received message KEY_UPDATE_LAST.]

[05/23/2016][12:23:24][15356][12756][CSmAdminManager.cpp:803][ManageAgent][][][][][][][Received message KEY_UPDATE_CURRENT.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Resource Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Session Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Response Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Session Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmProtectionManager.cpp:90][CSmProtectionManager::Initialize][][][][][][][ProtectionManager initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Credential Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Challenge Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Response Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Session Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmAuthenticationManager.cpp:87][CSmAuthenticationManager::Initialize][][][][][][][AuthenticationManager initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Response Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmManager.cpp:66][Variable Manager][][][][][][][Initialized.]

[05/23/2016][12:23:24][15356][12756][CSmAuthorizationManager.cpp:89][CSmAuthorizationManager::Initialize][][][][][][][AuthorizationManager initialized.]

[05/23/2016][12:23:24][15356][12756][CSmHighLevelAgent.cpp:189][Initialize][][][][][][][High Level Agent Initialized.]

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:290][CSmIIS70Module::Init][][][][][][][SiteMinder IIS 7.0 Module starting...]

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:297][CSmIIS70Module::Init][][][][][][][Opened registry key 'SOFTWARE\Netegrity\SiteMinder Web Agent\Microsoft IIS'.]

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:305][CSmIIS70Module::Init][][][][][][][Accessed registry value 'configfile' = 'F:\CAInstallations\webagent\win64\bin\IIS\WebAgent.conf']

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:330][CSmIIS70Module::Init][][][][][][][Opened registry key 'SYSTEM\CurrentControlSet\Services\W3SVC\Parameters']

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:348][CSmIIS70Module::Init][][][][][][][Accessed registry value 'MajorVersion' = '7']

[05/23/2016][12:23:24][15356][12756][SmIIS70Module.cpp:362][CSmIIS70Module::Init][][][][][][][Siteminder IIS 7.0 module initialized in IIS 7 Native module.]

[05/23/2016][12:23:24][15356][15416][CSmHighLevelAgent.cpp:320][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][][][][][][Start new request.]

[05/23/2016][12:23:24][15356][15764][CSmHighLevelAgent.cpp:320][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][][][][][][Start new request.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:345][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][][][][][][Resolved HTTP_HOST: 'drproxy.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:345][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][][][][][][Resolved HTTP_HOST: 'drproxy.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:3769][Entered CSmHttpPlugin::ResolveFQServerName sHost: ][][][][][][][drproxy.apdiscoms.in]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:3769][Entered CSmHttpPlugin::ResolveFQServerName sHost: ][][][][][][][drproxy.apdiscoms.in]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:426][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][][][][][][Resolved hostname: 'drproxy.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:426][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][][][][][][Resolved hostname: 'drproxy.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:8269][CSmHttpPlugin::DoDNSLookup ][][][][][][][Entered Function server: drproxy.apdiscoms.in, port: :80]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:8269][CSmHttpPlugin::DoDNSLookup ][][][][][][][Entered Function server: drproxy.apdiscoms.in, port: :80]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:8332][CSmHttpPlugin::DoDNSLookup ][][][][][][][DNS resolved: 10.50.15.79 from server: drproxy.apdiscoms.in ]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:8332][CSmHttpPlugin::DoDNSLookup ][][][][][][][DNS resolved: 10.50.15.80 from server: drproxy.apdiscoms.in ]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:8353][CSmHttpPlugin::DoDNSLookup ][][][][][][][Leaving Function]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:8332][CSmHttpPlugin::DoDNSLookup ][][][][][][][DNS resolved: 10.50.15.79 from server: drproxy.apdiscoms.in ]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:8332][CSmHttpPlugin::DoDNSLookup ][][][][][][][DNS resolved: 10.50.15.80 from server: drproxy.apdiscoms.in ]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:8353][CSmHttpPlugin::DoDNSLookup ][][][][][][][Leaving Function]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:444][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][][][][][][Resolved agentname: 'casdmagent'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:444][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][][][][][][Resolved agentname: 'casdmagent'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:4129][CSmHttpPlugin::ResolveClientIp][][][][][][][Resolved Client IP address '10.50.15.80'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:4129][CSmHttpPlugin::ResolveClientIp][][][][][][][Resolved Client IP address '10.50.15.80'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:574][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][][][Resolved URL: '/CAisd/pdmweb.exe'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:574][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][][][Resolved URL: '/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:687][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][][Resolved METHOD: 'POST'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:687][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][][Resolved METHOD: 'GET'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:740][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][][Resolved cookie domain: '.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:740][CSmHttpPlugin::ProcessResource][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][][Resolved cookie domain: '.apdiscoms.in'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:4555][CSmHttpPlugin::ProcessidentityCookie][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Decoded SMIDENTITY Cookie - User = 'cn=675626,ou=Administrators,o=people,c=in']

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:4555][CSmHttpPlugin::ProcessidentityCookie][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Decoded SMIDENTITY Cookie - User = 'cn=675626,ou=Administrators,o=people,c=in']

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:1602][CSmHttpPlugin::EstablishSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Processed SMIDENTITY cookie.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:1602][CSmHttpPlugin::EstablishSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Processed SMIDENTITY cookie.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:5076][CSmHttpPlugin::ProcessSessionCookie][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Decoded SMSESSION cookie - User = 'cn=675626,ou=Administrators,o=people,c=in', IP address = '10.50.15.202'.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:5076][CSmHttpPlugin::ProcessSessionCookie][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Decoded SMSESSION cookie - User = 'cn=675626,ou=Administrators,o=people,c=in', IP address = '10.50.15.202'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:1663][CSmHttpPlugin::EstablishSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Processed SMSESSION cookie.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:1663][CSmHttpPlugin::EstablishSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Processed SMSESSION cookie.]

[05/23/2016][12:23:24][15356][15764][CSmLowLevelAgent.cpp:489][IsResourceProtected][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Resource is protected from Policy Server.]

[05/23/2016][12:23:24][15356][15764][CSmHttpPlugin.cpp:2217][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Processing IsProtected responses.]

[05/23/2016][12:23:24][15356][15416][CSmLowLevelAgent.cpp:489][IsResourceProtected][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Resource is protected from Policy Server.]

[05/23/2016][12:23:24][15356][15764][CSmLowLevelAgent.cpp:985][AuthenticateUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Validating session 'YmnamotfwipUDS79MeAQgSWg0R8=' for user 'cn=675626,ou=Administrators,o=people,c=in' in zone 'SM'.]

[05/23/2016][12:23:24][15356][15416][CSmHttpPlugin.cpp:2217][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Processing IsProtected responses.]

[05/23/2016][12:23:24][15356][15416][CSmLowLevelAgent.cpp:985][AuthenticateUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Validating session 'YmnamotfwipUDS79MeAQgSWg0R8=' for user 'cn=675626,ou=Administrators,o=people,c=in' in zone 'SM'.]

[05/23/2016][12:23:25][15356][15764][CSmLowLevelAgent.cpp:1157][AuthenticateUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authenticated by Policy Server.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2385][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Processing Authentication responses.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPRIVS=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SEC_QUESTION=Driving license number?123456789' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmLowLevelAgent.cpp:1157][AuthenticateUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authenticated by Policy Server.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SMTRYNO=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_TRANSACTIONID=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPOLICIES=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONID=YmnamotfwipUDS79MeAQgSWg0R8=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2385][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Processing Authentication responses.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_DISPLAYNAME=ADMINISTRATOR OF SPDCL' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERDISABLEDSTATE=0' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPRIVS=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SMIDENTITY=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SEC_QUESTION=Driving license number?123456789' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_USER_LASTLOGINTIME=1463984951' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMTRYNO=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_EMAIL=[e-mail]' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_TRANSACTIONID=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SMDATA=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPOLICIES=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_BUSINESS_CAT=CCB,MIS,MDM,MDAS,GIS' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONID=YmnamotfwipUDS79MeAQgSWg0R8=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERGROUPS=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_DISPLAYNAME=ADMINISTRATOR OF SPDCL' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_REMOTE_USER =675626' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERDISABLEDSTATE=0' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONIP=10.50.15.202' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMIDENTITY=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USER_LASTLOGINTIME=1463984951' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_USERSCHEMAATTRIBUTES=cn^townId^userStatus^circle^carLicense^sn^departmentNumber^mail^officeCode^givenName^objectClass^businessCategory^audio^roomNumber^town^displayName^userPassword^securityQuestion1^identityPolicy^passwordData' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_EMAIL=[e-mail]' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SMSESSION=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMDATA=' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_departmentNumber=3' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_BUSINESS_CAT=CCB,MIS,MDM,MDAS,GIS' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_USER_PREVIOUSLOGINTIME=1463984950' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERGROUPS=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_REMOTE_USER =675626' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SMONDENIEDREDIR=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONIP=10.50.15.202' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_USERIPADDRESS=10.50.15.80' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USERSCHEMAATTRIBUTES=cn^townId^userStatus^circle^carLicense^sn^departmentNumber^mail^officeCode^givenName^objectClass^businessCategory^audio^roomNumber^town^displayName^userPassword^securityQuestion1^identityPolicy^passwordData' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Setting custom HTTP header variable: 'HTTP_SM_REMOTE_USER=675626' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMSESSION=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_departmentNumber=3' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USER_PREVIOUSLOGINTIME=1463984950' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMONDENIEDREDIR=' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERIPADDRESS=10.50.15.80' from Policy Server]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_REMOTE_USER=675626' from Policy Server]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:1193][CSmHttpPlugin::CreateSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Generated SMSESSION cookie.]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:1193][CSmHttpPlugin::CreateSession][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Generated SMSESSION cookie.]

[05/23/2016][12:23:25][15356][15764][CSmLowLevelAgent.cpp:1983][AuthorizeUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authorized by Policy Server.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2642][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Processing Authorization responses.]

[05/23/2016][12:23:25][15356][15764][CSmHttpPlugin.cpp:2649][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][Removing HTTP cache request headers.]

[05/23/2016][12:23:25][15356][15416][CSmLowLevelAgent.cpp:1983][AuthorizeUser][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authorized by Policy Server.]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2642][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Processing Authorization responses.]

[05/23/2016][12:23:25][15356][15416][CSmHttpPlugin.cpp:2649][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][Removing HTTP cache request headers.]

[05/23/2016][12:23:25][15356][15764][CSmHighLevelAgent.cpp:792][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][AuthorizationManager returned SmYes, end new request.]

[05/23/2016][12:23:25][15356][15764][CSmHighLevelAgent.cpp:912][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3d94-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe?SID=760262954+FID=0+ENDSESSION=1][675626][End new request.]

[05/23/2016][12:23:25][15356][15764][CSmLowLevelAgent.cpp:2768][ReportHealthData][][][][][][][Accumulating HealthMonitorCtxt.]

[05/23/2016][12:23:25][15356][15416][CSmHighLevelAgent.cpp:792][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][AuthorizationManager returned SmYes, end new request.]

[05/23/2016][12:23:25][15356][15416][CSmHighLevelAgent.cpp:912][ProcessRequest][0000000000000000000000003c0f320a-3bfc-5742a8e4-3c38-031e0029][*10.50.15.80][][casdmagent][/CAisd/pdmweb.exe][675626][End new request.]

[05/23/2016][12:23:25][15356][15416][CSmLowLevelAgent.cpp:2768][ReportHealthData][][][][][][][Accumulating HealthMonitorCtxt.]

[Ujwol]

Doesn't seem to be a problem from agent side :

[casdmagent][/CAisd/pdmweb.exe][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authorized by Policy Server.]

 

Is there any specific header that ServiceDesk is expecting here ?

I would capture fiddler and IIS failed request tracing.

[VinodVishwanatham1312864]

Different error is being shown in different browsers. The above mentioned error is shown in IE. Coming to Chrome and Firefox the following error is displayed "Due to the presence of characters known to be used in Cross Site Scripting attacks, access is forbidden. This web site does not allow Urls which might include embedded HTML tags.  "

[Reatesh Sanghi]

Can you set the ACO parameter "csschecking" to yes and check the behavior.

Thanks,
Reatesh.

[VinodVishwanatham1312864]

Perviously it has been set to YES. As the error shown is regarding CSS,I have changed it to NO.

But no change in the output.

[Adam Rusniak]

For a test can you comment out the ACO parameter:

badurlchars='//,./,/.,/*,*.,~,\,%00-%1f,%7f-%ff,%25'.

 

 

I do not believe I saw the badcsschars, badquerychars ACO parameter enabled but if so comment it out for test. If this fixes your issue you can re-enable that ACO and remove the character causing the issue from the ACO parameter list.

thanks,

Adam

[VinodVishwanatham1312864]

Hi Adam,

 

After commenting BadUrlChars in aco, we are having the same issue.

 

Thanks,

Subhash

[VinodVishwanatham1312864]

Hi Adam,

 

Sorry for the wrong update, the changes had reflected lately.

 

Now the required output is generated.

 

Thank you so much !!

 

Regards,

Subhash

[VinodVishwanatham1312864]

Hi Adam,

We are trying to implement the same in production.

 

Even after commenting the BADURLCHARS in aco also, we are facing the same problem.

Regards,

Subhash

[Adam Rusniak]

Vinod,

 

I would need to see a trace log of the failed transaction as well as the ACO parameters loaded in the agent log on agent start.

 

Unfortunately small variances often occur between stage and prod environments even though they shouldn't so we have to assume this is a different environment / issue.

 

Thanks,

Adam

[VinodVishwanatham1312864]

Hi Adam,

Please find the below attached aco parameters and log.

 

ACO PARAMETERS:

FIPS 140 Cryptographic Mode is 'non-FIPS (compatibility)'.

[5000/11736][Wed Jun 08 2016 13:51:56] ***** Begin Configuration *******************************************

[5000/11736][Wed Jun 08 2016 13:51:56] agentconfigobject='helpdeskaco'.

[5000/11736][Wed Jun 08 2016 13:51:56] agentidfile='E:\CA Installations\webagent\bin\IIS\AgentId.dat'.

[5000/11736][Wed Jun 08 2016 13:51:56] allowcacheheaders='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] allowlocalconfig='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] cacheanonymous='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] cccext='.ccc'.

[5000/11736][Wed Jun 08 2016 13:51:56] constructfullpwsvcurl='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] cookiedomain=''.

[5000/11736][Wed Jun 08 2016 13:51:56] cookiedomainscope='0'.

[5000/11736][Wed Jun 08 2016 13:51:56] csschecking='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] decodequerydata='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] defaultagentname='helpdeskagent'.

[5000/11736][Wed Jun 08 2016 13:51:56] defaultpassword='xxxxxxxxxx'.

[5000/11736][Wed Jun 08 2016 13:51:56] defaultusername='smproxy'.

[5000/11736][Wed Jun 08 2016 13:51:56] disableauthsrcvars='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] disabledotdotrule='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] disablei18n='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] disablesessionvars='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] disableusernamevars='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] enableauditing='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] enablecookieprovider='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] enablemonitoring='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] enablewebagent='YES'.

[5000/11736][Wed Jun 08 2016 13:51:56] enforcepolicies='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] fcccompatmode='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] fccext='.fcc'.

[5000/11736][Wed Jun 08 2016 13:51:56] forceiisproxyuser='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] hostconfigfile='E:\CA Installations\webagent\config\SmHost.conf'.

[5000/11736][Wed Jun 08 2016 13:51:56] ignoreext='.class,.gif,.jpg,.jpeg,.png,.fcc,.scc,.sfcc,.ccc,.ntc'.

[5000/11736][Wed Jun 08 2016 13:51:56] ignorequerydata='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] insecureserver='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] legacyvariables='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] limitcookieprovider='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] loadplugin='E:\CA Installations\webagent\bin\HttpPlugin.dll'.

[5000/11736][Wed Jun 08 2016 13:51:56] logappend='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] logfile='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] logfilename='E:\CA Installations\webagent\log\LogFile.log'.

[5000/11736][Wed Jun 08 2016 13:51:56] logfilesize='100'.

[5000/11736][Wed Jun 08 2016 13:51:56] maxresourcecachesize='1000'.

[5000/11736][Wed Jun 08 2016 13:51:56] maxsessioncachesize='1000'.

[5000/11736][Wed Jun 08 2016 13:51:56] maxurlsize='4097'.

[5000/11736][Wed Jun 08 2016 13:51:56] ntcext='.ntc'.

[5000/11736][Wed Jun 08 2016 13:51:56] overrideignoreextfilter=''.

[5000/11736][Wed Jun 08 2016 13:51:56] persistentcookies='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] persistentipcheck='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] proxytrust='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] pspollinterval='30'.

[5000/11736][Wed Jun 08 2016 13:51:56] remoteuservar='REMOTE_USER'.

[5000/11736][Wed Jun 08 2016 13:51:56] requirecookies='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] resourcecachetimeout='600'.

[5000/11736][Wed Jun 08 2016 13:51:56] sccext='.scc'.

[5000/11736][Wed Jun 08 2016 13:51:56] serverpath='W3SVC'.

[5000/11736][Wed Jun 08 2016 13:51:56] sessiongraceperiod='30'.

[5000/11736][Wed Jun 08 2016 13:51:56] sessionupdateperiod='60'.

[5000/11736][Wed Jun 08 2016 13:51:56] setremoteuser='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] sfccext='.sfcc'.

[5000/11736][Wed Jun 08 2016 13:51:56] targetasrelativeuri='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] traceappend='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] traceconfigfile='E:\CA Installations\webagent\config\WebAgentTrace.conf'.

[5000/11736][Wed Jun 08 2016 13:51:56] tracefile='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] tracefilename='E:\CA Installations\webagent\log\TraceLog.log'.

[5000/11736][Wed Jun 08 2016 13:51:56] tracefilesize='100'.

[5000/11736][Wed Jun 08 2016 13:51:56] transientidcookies='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] transientipcheck='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] useanonaccess='yes'.

[5000/11736][Wed Jun 08 2016 13:51:56] usesecurecookies='no'.

[5000/11736][Wed Jun 08 2016 13:51:56] usesecurecpcookies='no'.

[5000/11736][Wed Jun 08 2016 13:51:56]

[5000/11736][Wed Jun 08 2016 13:51:56] SiteMinder Agent API Host Configuration:

[5000/11736][Wed Jun 08 2016 13:51:56]

[5000/11736][Wed Jun 08 2016 13:51:56] enablefailover='YES'.

[5000/11736][Wed Jun 08 2016 13:51:56] failoverthreshold='0'.

[5000/11736][Wed Jun 08 2016 13:51:56] hostname='dchelpdesk'.

[5000/11736][Wed Jun 08 2016 13:51:56] maxsocketsperport='20'.

[5000/11736][Wed Jun 08 2016 13:51:56] minsocketsperport='2'.

[5000/11736][Wed Jun 08 2016 13:51:56] newsocketstep='2'.

 

LOG:

06/08/2016][18:20:24][11968][5500][CSmHighLevelAgent.cpp:320][ProcessRequest][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][][][][][][Start new request.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:345][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][][][][][][Resolved HTTP_HOST: 'dcproxy.apdiscoms.in'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:3769][Entered CSmHttpPlugin::ResolveFQServerName sHost: ][][][][][][][dcproxy.apdiscoms.in]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:426][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][][][][][][Resolved hostname: 'dcproxy.apdiscoms.in'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:444][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][][][][][][Resolved agentname: 'helpdeskagent'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:4129][CSmHttpPlugin::ResolveClientIp][][][][][][][Resolved Client IP address '10.10.55.80'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:574][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][][][Resolved URL: '/CAisd/pdmweb.exe'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:687][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][][Resolved METHOD: 'POST'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:740][CSmHttpPlugin::ProcessResource][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][][Resolved cookie domain: '.apdiscoms.in'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:4560][CSmHttpPlugin::ProcessIdentityCookie][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][][Unable to decode SMIDENTITY cookie.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:1610][CSmHttpPlugin::EstablishSession][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][][Unable to process SMIDENTITY cookie.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:5076][CSmHttpPlugin::ProcessSessionCookie][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Decoded SMSESSION cookie - User = 'cn=675626,ou=Administrators,o=people,c=in', IP address = '10.10.55.202'.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:1663][CSmHttpPlugin::EstablishSession][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Processed SMSESSION cookie.]

[06/08/2016][18:20:24][11968][5500][CSmLowLevelAgent.cpp:489][IsResourceProtected][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Resource is protected from Policy Server.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2217][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Processing IsProtected responses.]

[06/08/2016][18:20:24][11968][5500][CSmLowLevelAgent.cpp:985][AuthenticateUser][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Validating session 'NWLsg/UgCS2cmQGuh0o3l53f/rU=' for user 'cn=675626,ou=Administrators,o=people,c=in' in zone 'SM'.]

[06/08/2016][18:20:24][11968][5500][CSmLowLevelAgent.cpp:1152][AuthenticateUser][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authenticated from cache.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2385][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Processing Authentication responses.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPRIVS=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_REMOTE_USER=675626' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMTRYNO=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SEC_QUESTION=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USER_PREVIOUSLOGINTIME=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_TRANSACTIONID=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERPOLICIES=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONID=NWLsg/UgCS2cmQGuh0o3l53f/rU=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERDISABLEDSTATE=0' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_DISPLAYNAME=ADMINISTRATOR OF SPDCL' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMIDENTITY=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_EMAIL=[e-mail]' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMDATA=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USER_LASTLOGINTIME=1465367481' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_BUSINESS_CAT=CCB,MIS,MDM,MDAS,GIS' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERGROUPS=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERSESSIONIP=10.10.55.202' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_USERSCHEMAATTRIBUTES=cn^audio^businessCategory^carLicense^circle^departmentNumber^displayName^givenName^identityPolicy^mail^objectClass^officeCode^roomNumber^securityQuestion1^sn^town^townId^userPassword^userStatus^passwordData' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_departmentNumber=3' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMSESSION=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_REMOTE_USER=675626' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SM_USERIPADDRESS=10.10.55.80' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2730][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Setting custom HTTP header variable: 'HTTP_SMONDENIEDREDIR=' from cache]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:1193][CSmHttpPlugin::CreateSession][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Generated SMSESSION cookie.]

[06/08/2016][18:20:24][11968][5500][CSmLowLevelAgent.cpp:1983][AuthorizeUser][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][User 'cn=675626,ou=Administrators,o=people,c=in' is authorized by Policy Server.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2642][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Processing Authorization responses.]

[06/08/2016][18:20:24][11968][5500][CSmHttpPlugin.cpp:2649][CSmHttpPlugin::ProcessResponses][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][Removing HTTP cache request headers.]

[06/08/2016][18:20:24][11968][5500][CSmHighLevelAgent.cpp:792][ProcessRequest][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][AuthorizationManager returned SmYes, end new request.]

[06/08/2016][18:20:24][11968][5500][CSmHighLevelAgent.cpp:912][ProcessRequest][0000000000000000000000003c370a0a-2ec0-57581490-157c-010f7a5a][*10.10.55.80][][helpdeskagent][/CAisd/pdmweb.exe][675626][End new request.]

[06/08/2016][18:20:24][11968][5500][CSmLowLevelAgent.cpp:2768][ReportHealthData][][][][][][][Accumulating HealthMonitorCtxt.]

 

Regards,

Subhash

[VinodVishwanatham1312864]

Hi Adam,

 

Waiting for your reply,

 

Regards,

Subhash.