GA Announcement: CA UIM 9.0.2

[Sandeep Tiwary]

On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Unified Infrastructure Management 9.0.2 is now available and according to Forrester consulting (study commissioned by CA) The Total Economic Impact™ of CA Unified Infrastructure Management is 321% ROI with a payback of < 6 months.

 

New features for CA Unified Infrastructure Management 9.0.2 include:

• Centralized management of alarm configurations at device, group levels with out-of-box best practice monitoring policies. Provides advanced options for defining static as well as dynamic thresholds, time over threshold and alarm message customizations along with conditional disablement.
• Configure granular access privileges on a per user basis, within the realm of a single tenant i.e. sub tenancy.
• Monitoring extensibility via usage of REST Api(s) with zero programming knowledge. RESTmon provides intuitive   wizard for mapping responses to metrices and Auto generates MCS templates.
• Webhook based integration can trigger actions on any Automation platform (e.g. CA Automic) for self-healing     capabilities, against certain alarms.
• Comprehensive integration with CA AIOps platform by continual feeding of meaningful data about the infrastructure, spanning from Hybrid cloud to mainframe. It enables automatic clustering of relevant alerts and suppress noise    through algorithmic insight, for faster time-to-repair and time-to-resolution.
• Operator Console built using HTML5 UI with smarter User Experience workflows, richer set of out-of-box dashboards and ad-hoc reporting capabilities.
• Hardened security compliance with TLS 1.2 encryption enablement for Database layer and 30+ Infrastructure     probes.
• Upgraded Technology Stack, for 3rd party libraries e.g. VC++, OpenSSL, MySQL, MariaDB …etc.
• Comprehensive inclusion of defect fixes till date, along with 50+ improvements for speed & reliability.

We have included a Product Brief that details the features and highlights of this release. We also encourage you to visit the CA Unified Infrastructure Management product information page at https://www.ca.com/us/products/ca-unified-infrastructure-management.html.
Download your copy of CA Unified Infrastructure Management 9.0.2 online at https://support.ca.com/. To install, upgrade follow the prescriptive procedures at DocOps.ca.com. If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.

Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information about CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn, and share with other customers, join and participate in CA Unified Infrastructure Management CA Community at https://communities.ca.com/.

For a list of Education courses recommended by role, please visit the CA Learning Paths and select the desired product. We update courses based on functional impact as well as high-demand; therefore, courses created from previous releases may apply to the current release.

To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/.

Thank you again for your business.

 

UIM Product Management

dutsu06

kiran_diwakar

sensu04

aggas01

nelbe03

RajeevKurupati

SandeepTiwary

ghosu04

[Daniel Blanco]

Finally! Thank you.

 

Question is this going to be posted on the old support site which was much much easier to understand what your downloading? Old site had one section called Downloads and there was an easy understanding of what you are downloading. (http://support.nimsoft.com/Default.aspx?center=portal/downloads )

 

On the new site there are 6 UIM Download Categories, each with about 6-9 things in each with the same repeating names for the .isos.  HUH???  Where is just the Windows Installer for the base uim manager?

[Garin Walsh]

DanielBlanco, You are my Hero. 

 

I had the exact same question/concern but your picture puts what I was trying to write to shame. Thank you.

 

While we're at it, the deprecated OS list will cause some users, like me, a significant amount of consternation - note that support is being dropped for some probes/hub/robot on OS versions that are still active and supported by their suppliers. The real world of IT is full of systems that you'd like to upgrade/dispose of because of the age of the OS but just can't. To have CA dropping support for OS versions that are still supported by the vendor is a really bad sign.

 

That and if you compare the probe support matrix to the release notes there is a significant amount of disagreement as to what is actually supported/possible to run and what's not. 

 

Really have to hope that the documentation defects aren't indicative of the code quality. Though in all honesty, if the past is any measure, it will be. Besides this is an "even" version release which means, historically speaking, you should wait until 9.1.....

 

-Garin

[Garin Walsh]

Reading the upgrade instructions they direct one specifically to http://support.nimsoft.com/Default.aspx?center=portal/Downloads  where the 9.0.2 packages definately do not exist.... Yet.

 

Left hand putting the packages out for distribution group doesn't know what the right hand documentation writers are doing it appears.

From: Upgrade UIM Server - CA Unified Infrastructure Management - 9.0.2 - CA Technologies Documentation 

 

Download the UIM Server Install Package
Follow these steps:

Log on to the primary hub server as administrator.
Log in to support.nimsoft.com and go to Downloads.

Note: A CA support login is required.

Download the following installation packages for your operating system:
The UIM Installer (setupCAUIMServer executable)

The UIM Server Packages (uimserverpackages zip file)

Important! Both files are required on the system that hosts the UIM server. If the uimserverpackages zip file is not present, the installation fails.

[Garin Walsh]

Trying out the upgrade. Looks like the data_engine upgrade for MSSQL exhibits some failures:

 

Oct 31 17:33:30:007 [1864] 0 de: ExecuteNoRecords - Query: exec spn_bas_SetVersion 'initialize', 'NIS_QOS_DATA',9.0200,5;
go
begin
update qos_data
set checksum = CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024),
CONCAT(qos_data.qos,'#',qos_data.source,'#',qos_data.target,'#',qos_data.origin))),2)
FROM S_QOS_DATA qos_data
INNER JOIN S_QOS_DATA T on qos_data.table_id = T.table_id
and T.checksum!=CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024),
CONCAT(qos_data.qos,'#',qos_data.source,'#',qos_data.target,'#',qos_data.origin))),2);
end;
exec spn_bas_SetVersion 'finalize', 'NIS_QOS_DATA', null, 5;
Oct 31 17:33:30:007 [1864] 0 de: [main] ExecuteNoRecords - 2 errors
Oct 31 17:33:30:007 [1864] 0 de: (1) ExecuteNoRecords [Microsoft OLE DB Provider for SQL Server] Incorrect syntax near 'go'.
Oct 31 17:33:30:007 [1864] 0 de: (2) ExecuteNoRecords [Microsoft OLE DB Provider for SQL Server] 'CONCAT' is not a recognized built-in function name.
Oct 31 17:33:30:007 [1864] 0 de: COM Error [0x80040e14] IDispatch error #3092 - [Microsoft OLE DB Provider for SQL Server] Incorrect syntax near 'go'.

Unsure the impact.

[Garin Walsh]

If it matters, my database is SQL Server 2008R2 SP2

 

It's probably not right but if you run:

 

exec spn_bas_SetVersion 'initialize', 'NIS_QOS_DATA',9.0200,5; 
 
update qos_data 
set checksum = CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), 
(qos_data.qos+'#'+qos_data.source+'#'+qos_data.target+'#'+qos_data.origin)))) 
FROM S_QOS_DATA qos_data 
INNER JOIN S_QOS_DATA T on qos_data.table_id = T.table_id 
and T.checksum!=CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), 
(qos_data.qos+'#'+qos_data.source+'#'+qos_data.target+'#'+qos_data.origin)))); 
 
exec spn_bas_SetVersion 'finalize', 'NIS_QOS_DATA', null, 5; 

 

You get past the nas and data_engine failing to start when this step in the upgrade fails.

[sensu04]

Yes Garin, The DB version SQL Server 2008 R2 SP2, is the root cause of the challenge. We will be providing a Hotfix for this latest by tomorrow. chumu01 , kodse02

[Seshasai.Koduru]

Hello Garin, A hotfix (data_engine-9.02HF1.zip) has been released for this problem. The details are mentioned in the KB Article - UIM 9.0.2 data_engine errors for MSSQL 2008 R2 dat - CA Knowledge 

[Garin Walsh]

I have applied the fix and can confirm that the error no longer appears. I did force the tbnVersion table back to their 8.51 values so that the update would be triggered. 

[Luc Christiaens]

You wil need:

- DVD500000000001956.iso CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2 LINUX INSTALLER INCLUDES UMP AND UNIFIED REPORTER
- DVD500000000001957.iso: CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2 ROBOT INSTALLER
- DVD500000000001958.iso: CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2- WINDOWS INSTALLER INCLUDES UMP AND UNIFIED REPORTER

If you mount/unzip the iso files you will find the installation files that are referenced in the documentation

[Sandeep Samuel Medikonda]

Hi DanielBlanco and Garin,

 

You can now access the UIM/UMP/UR/Robot installers from support.nimsoft.com in addition to being available on support.ca.com. The latest probe packages meanwhile are still available only on support.nimsoft.com.

 

-Sandeep

[Daniel Blanco]

Okay I'm very glad its finally on the old support site. Its much easier to get what I need now from that page. 

Look how simple it should be:

 

 

Whoever created that UIM Download section on the support.ca.com really needs to fix that. Ask anyone to navigate and actually find the base UIM Windows Installer and not go crazy. Look at that mess. Why are there GEN##### and DVD##### of the same thing listed? 6 Categories and then possible 9 different download options..  

[Sandeep Samuel Medikonda]

Cheers DanielBlanco,

 

Yup in its present form Download Management on CA Support isn't as intuitive as it should be. We will share this feedback with our Support Team.

 

-Sandeep

[David Jimenez]

Hello
Greetings to all!
I have a doubt in the requirements to update the version of 8.5.1 to 9.0.2 is based on the database I have operating.
The database I use is MYSQL 5.6, checking the previous requirements I see nothing that has points to consider for SQL and ORACLE database.
Can I complete the update with the current database or do I have to migrate it to ORACLE or SQL?
Greetings.

[Sandeep Samuel Medikonda]

Hi ddjl,

 

Please review the Component Support Matrix on DocOps. We do support MySQL 5.6 in UIM 9.0.2.

 

 

-Sandeep

[David Jimenez]

Hello -Sandeep

Thanks for the information and prompt attention.

Regards!