On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Unified Infrastructure Management 9.0.2 is now available and according to Forrester consulting (study commissioned by CA) The Total Economic Impact™ of CA Unified Infrastructure Management is 321% ROI with a payback of < 6 months.
New features for CA Unified Infrastructure Management 9.0.2 include:
We have included a Product Brief that details the features and highlights of this release. We also encourage you to visit the CA Unified Infrastructure Management product information page at https://www.ca.com/us/products/ca-unified-infrastructure-management.html.Download your copy of CA Unified Infrastructure Management 9.0.2 online at https://support.ca.com/. To install, upgrade follow the prescriptive procedures at DocOps.ca.com. If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.
Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information about CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn, and share with other customers, join and participate in CA Unified Infrastructure Management CA Community at https://communities.ca.com/.
For a list of Education courses recommended by role, please visit the CA Learning Paths and select the desired product. We update courses based on functional impact as well as high-demand; therefore, courses created from previous releases may apply to the current release.
To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/.
Thank you again for your business.
UIM Product Management
Finally! Thank you.
Question is this going to be posted on the old support site which was much much easier to understand what your downloading? Old site had one section called Downloads and there was an easy understanding of what you are downloading. (http://support.nimsoft.com/Default.aspx?center=portal/downloads )
On the new site there are 6 UIM Download Categories, each with about 6-9 things in each with the same repeating names for the .isos. HUH??? Where is just the Windows Installer for the base uim manager?
DanielBlanco, You are my Hero.
I had the exact same question/concern but your picture puts what I was trying to write to shame. Thank you.
While we're at it, the deprecated OS list will cause some users, like me, a significant amount of consternation - note that support is being dropped for some probes/hub/robot on OS versions that are still active and supported by their suppliers. The real world of IT is full of systems that you'd like to upgrade/dispose of because of the age of the OS but just can't. To have CA dropping support for OS versions that are still supported by the vendor is a really bad sign.
That and if you compare the probe support matrix to the release notes there is a significant amount of disagreement as to what is actually supported/possible to run and what's not.
Really have to hope that the documentation defects aren't indicative of the code quality. Though in all honesty, if the past is any measure, it will be. Besides this is an "even" version release which means, historically speaking, you should wait until 9.1.....
Reading the upgrade instructions they direct one specifically to http://support.nimsoft.com/Default.aspx?center=portal/Downloads where the 9.0.2 packages definately do not exist.... Yet.
Left hand putting the packages out for distribution group doesn't know what the right hand documentation writers are doing it appears.
From: Upgrade UIM Server - CA Unified Infrastructure Management - 9.0.2 - CA Technologies Documentation
Download the UIM Server Install PackageFollow these steps:
Log on to the primary hub server as administrator.Log in to support.nimsoft.com and go to Downloads.
Note: A CA support login is required.
Download the following installation packages for your operating system:The UIM Installer (setupCAUIMServer executable)
The UIM Server Packages (uimserverpackages zip file)
Important! Both files are required on the system that hosts the UIM server. If the uimserverpackages zip file is not present, the installation fails.
Trying out the upgrade. Looks like the data_engine upgrade for MSSQL exhibits some failures:
Oct 31 17:33:30:007  0 de: ExecuteNoRecords - Query: exec spn_bas_SetVersion 'initialize', 'NIS_QOS_DATA',9.0200,5;gobeginupdate qos_data set checksum = CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), CONCAT(qos_data.qos,'#',qos_data.source,'#',qos_data.target,'#',qos_data.origin))),2) FROM S_QOS_DATA qos_data INNER JOIN S_QOS_DATA T on qos_data.table_id = T.table_id and T.checksum!=CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), CONCAT(qos_data.qos,'#',qos_data.source,'#',qos_data.target,'#',qos_data.origin))),2);end;exec spn_bas_SetVersion 'finalize', 'NIS_QOS_DATA', null, 5;Oct 31 17:33:30:007  0 de: [main] ExecuteNoRecords - 2 errorsOct 31 17:33:30:007  0 de: (1) ExecuteNoRecords [Microsoft OLE DB Provider for SQL Server] Incorrect syntax near 'go'.Oct 31 17:33:30:007  0 de: (2) ExecuteNoRecords [Microsoft OLE DB Provider for SQL Server] 'CONCAT' is not a recognized built-in function name.Oct 31 17:33:30:007  0 de: COM Error [0x80040e14] IDispatch error #3092 - [Microsoft OLE DB Provider for SQL Server] Incorrect syntax near 'go'.
Unsure the impact.
If it matters, my database is SQL Server 2008R2 SP2
It's probably not right but if you run:
exec spn_bas_SetVersion 'initialize', 'NIS_QOS_DATA',9.0200,5; update qos_data set checksum = CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), (qos_data.qos+'#'+qos_data.source+'#'+qos_data.target+'#'+qos_data.origin)))) FROM S_QOS_DATA qos_data INNER JOIN S_QOS_DATA T on qos_data.table_id = T.table_id and T.checksum!=CONVERT(VARCHAR(41),HashBytes('SHA1', convert(varchar(1024), (qos_data.qos+'#'+qos_data.source+'#'+qos_data.target+'#'+qos_data.origin)))); exec spn_bas_SetVersion 'finalize', 'NIS_QOS_DATA', null, 5;
You get past the nas and data_engine failing to start when this step in the upgrade fails.
Yes Garin, The DB version SQL Server 2008 R2 SP2, is the root cause of the challenge. We will be providing a Hotfix for this latest by tomorrow. chumu01 , kodse02
Hello Garin, A hotfix (data_engine-9.02HF1.zip) has been released for this problem. The details are mentioned in the KB Article - UIM 9.0.2 data_engine errors for MSSQL 2008 R2 dat - CA Knowledge
I have applied the fix and can confirm that the error no longer appears. I did force the tbnVersion table back to their 8.51 values so that the update would be triggered.
You wil need:
- DVD500000000001956.iso CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2 LINUX INSTALLER INCLUDES UMP AND UNIFIED REPORTER- DVD500000000001957.iso: CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2 ROBOT INSTALLER- DVD500000000001958.iso: CA UNIFIED INFRASTRUCTURE MANAGEMENT R9.0.2- WINDOWS INSTALLER INCLUDES UMP AND UNIFIED REPORTER
If you mount/unzip the iso files you will find the installation files that are referenced in the documentation
Hi DanielBlanco and Garin,
You can now access the UIM/UMP/UR/Robot installers from support.nimsoft.com in addition to being available on support.ca.com. The latest probe packages meanwhile are still available only on support.nimsoft.com.
Okay I'm very glad its finally on the old support site. Its much easier to get what I need now from that page.
Look how simple it should be:
Whoever created that UIM Download section on the support.ca.com really needs to fix that. Ask anyone to navigate and actually find the base UIM Windows Installer and not go crazy. Look at that mess. Why are there GEN##### and DVD##### of the same thing listed? 6 Categories and then possible 9 different download options..
Yup in its present form Download Management on CA Support isn't as intuitive as it should be. We will share this feedback with our Support Team.
HelloGreetings to all!I have a doubt in the requirements to update the version of 8.5.1 to 9.0.2 is based on the database I have operating.The database I use is MYSQL 5.6, checking the previous requirements I see nothing that has points to consider for SQL and ORACLE database.Can I complete the update with the current database or do I have to migrate it to ORACLE or SQL?Greetings.
Please review the Component Support Matrix on DocOps. We do support MySQL 5.6 in UIM 9.0.2.
Thanks for the information and prompt attention.
It looks like the audit probe was left out of the list of probes that the installer upgrades automatically. The install process disables the probe at the start like all the others and tries to enable it at the end but it is left at version 1.22. Unfortunately 1.22 does not work with 9.0.2 and so errors out eventually.
The 9.02 version is in the archive already so it's a simple matter of applying the upgrade manually to it to correct but this should have been handled by the installer.
The next upgrade issue is....
service_host seems not to understand the connection string returned by the new data_engine probe:
Nov 01 07:51:07:984 [main, service_host] Request to probe "/dom/chub01/chub01/data_engine" callback get_connection_string was successful.Nov 01 07:51:07:986 [main, service_host] sh stop...Nov 01 07:51:07:986 [main, service_host] connectionManager shutdown...Nov 01 07:51:07:987 [main, service_host] sh stoppedNov 01 07:51:07:987 [main, service_host] unhandled ExceptionNov 01 07:51:07:988 [main, service_host] java.lang.IllegalArgumentException: Data Engine connection string fails to contain database provider. at com.nimsoft.service_host.ServiceHost.getDbInfo(ServiceHost.java:918)Nov 01 07:51:07:988 [main, service_host] Exiting
The other probes that need the database connection string seem to retrieve it successfully. And if one issues the callback manually a connection string i returned granted it is encrypted so it's hard to tell if it is actually missing the database provider or not.
Anyone else run into this and have a workaround or fix?
servcic_host was deprecated in place of wasp for ac2 and was not updated to allow the new connection method.