Operator Console 20.3.2 - Groups Tab error

[Ivan Gasparec]

Hi all,

I have issues with new Operators Console 20.3.2.

In the "Groups" tab all groups are populated, but without number of contained devices. 

Please check attached picture. 

When I run Developer Tools in my browser I get errors related to api (https://IP/operatorconsole_portlet/api/v2) with status code 500.

Any ideas?

 

[David Michel]

Have not seen that, check operatorconsole.log.

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Support Engineer
Broadcom
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[Ivan Gasparec]

I think that I have fount root cause of this issue, but I don't know how to resolve it. 

I have noticed this error in the policymanagement.log file:

2021-01-20 09:32:39,652 INFO  com.ca.uim.policy.management.events.service.HeartBeatService:readConfig:142 [Catalina-utility-1]   - HA Master is running at http://some_ip:0/adminconsoleapp
2021-01-20 09:32:39,652 DEBUG com.ca.uim.policy.management.events.service.HeartBeatService:registerThisNode:243 [Catalina-utility-1]   - Registering the policy node to master@http://some_ip:0/adminconsoleapp

The thing is that I do not have http port configured on AC wasp, because I'm using https for AC. 
How can I configure OC to go to https port instead of http port of the AC?

[Ivan Gasparec]

I have resolved the issue with the help of support. 

Root cause was that old grouping_api_2.0.5 files where not deleted after upgrading OC to the version 20.3.2.