Linking Client Automation and APM - Best Practice?

[meaph01]

The two products have separate MDBs.

Is it better to link through the Asset Converter, or to create an Enterprise Server and share its MDB with the APM MDB?

Opinions?

[Anon Anon]

What versions are you using / planning to integrate?

 

Check these references for background:

 

CA Green Books - Service and IT Asset Management - CA Technologies

 

My Rule of Thumb:

 

If your primary business needs are driven by the advantages of a shared MDB; then install the ITCM (Client Automation) Enterprise.  The downside is that all integrated products must be shutdown when performing MDB related patches/upgrades.

 

More details will help others here to advise.

 

J.W.

[Anon Anon]

Is CA SAM in the mix at all?  But as JW stated, it all depends on business need... what are you trying to accomplish by linking them?