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Identity manager - JBOSS out of memory error

  • 1.  Identity manager - JBOSS out of memory error

    Posted 06-22-2021 01:14 AM
    Hi Team,

    We are using CA Identity manager 14.3 CP2 and JBOSS 7.2 version. While using IDM URL, We are getting the below error.
    "java.lang.OutOfMemoryError: Java heap space".
    We are getting this error very frequently. So can anyone give a solution for it.

    Thanks
    Bhumesh


  • 2.  RE: Identity manager - JBOSS out of memory error

    Broadcom Employee
    Posted 06-23-2021 07:19 AM
    Bhumesh

    While you could increase the heap-space, it is advisable to get the logs reviewed. Please open a support ticket.

    #psm​


  • 3.  RE: Identity manager - JBOSS out of memory error

    Broadcom Employee
    Posted 06-30-2021 01:23 PM
    Hi Bhumesh,

    Please follow the steps provided in the below Technical document link
    https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_search?articleId=44142

    Regards,
    Jaipal