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Tech Tip: Datamaker- A licensing violation has occurred error message

  • 1.  Tech Tip: Datamaker- A licensing violation has occurred error message

    Posted Feb 17, 2017 08:14 AM

    This document can also be viewed at https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1260016.html 

     

    Issue:

    While launching Datamaker, I am receiving the following error message: A licensing violation has occurred- the application will stop!

     

    licensing violation DM.PNG

     

    Environment:
    CA Test Data Manager (TDM)- Datamaker
    Cause:

    The license violation is not from the license itself. It is actually complaining about how you are accessing TDM. If there are multiple TDM instances being used by the same user at the same time, you will get this error message.

     

    Resolution:

    Make sure that you are only using one TDM instance at a time.

     

    Additional Information:

    If you experience any further issues, please open a support case on https://support.ca.com/irj/portal/newhome or call CA Customer Care at one of these numbers Contact CA Support - CA Technologies.