Hello,
Is there a plan on fixing this?
I'm struggling with the same issue currently.
I was rooting for shifting our different tracking process onto Rally, but only with the assumption that the excel plug-in will be able to export all fields and help in tracking. And this is after finding out that the regular export option doesn't export everything.
And then I found out that milestones won't be able to get exported. And I was willing to live with that as well. And now, I find out even custom fields of certain types cannot be exported.
I cannot have my users download 2-3 different reports and then merge them and then start working. They will just stop using Rally.
I can understand that sometimes things are not perfect and would need fixing, but this idea has been in the running for more than 2 years now. If it was something unique I would understand the need for votes before working on it, but this is just completion of the whole plug-in export values and that shouldn't need votes and reviews.
Some one please let me know if I'm missing something as to why these values are NOT important in export!
This tool is supposed to be making life easier and right now it's not.
Regards,
Niveditha