Automic Workload Automation

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  • 1.  Support Upgrade Weekends for Automic Automation v21

    Broadcom Employee
    Posted Jan 10, 2022 02:13 PM

    Support Upgrade Weekends for Automic Automation v21

    Hi All,

    Support has scheduled the following three Automic Automation v21 Production Upgrade Weekend events. They are on:

    • January 29th - 30th
    • April 9th - 10th
    • July 16th - 17th

    Designed to improve the outcomes of Automic Automation production environment upgrades, these events are free to Broadcom Support customers.  Support will be staffing these weekends to focus on any v21 upgrade related issues during these weekends.

     

    To take part, you need to let your account team know which weekend you intend to upgrade or raise a Sev4 case on Broadcom Support and provide your upgrade plan at least a month before the event.  Knowledge doc on upgrade considerations/recommendations is here.

     

    Support will review and provide feedback on your event plans to increase the likelihood of a successful outcome. Support will also make sure all teams are aware of your goals so that help is ready if you need to contact us on the day.

    Thank you!
    -Shannon



  • 2.  RE: Support Upgrade Weekends for Automic Automation v21

    Broadcom Employee
    Posted Mar 09, 2022 03:06 PM
    Hi All,

    I hope you had the opportunity to join our Designated Upgrade Weekend community event last week.
    As indicated in our Automation Newsletters, the link to sign up for our Designated Upgrade Weekend events is here.

    Looking forward to hearing from you!

    -Shannon


  • 3.  RE: Support Upgrade Weekends for Automic Automation v21

    Broadcom Employee
    Posted Mar 23, 2022 02:14 PM
    Hi All,

    After discussions with Engineering, we've added the following Designated Upgrade Weekend date to our Automic Automation - Designated Upgrade Weekends:

    • Automic Automation: Weekend of October 15, 2022
    In addition to the upcoming:
    • April 9th - 10th
    • July 16th - 17th
    Please sign up if you are interested in upgrading your Production environment to v21 on one of our staffed weekend dates.

    Thank you,

    -Shannon