Service Operations Insight

  • 1.  Change default screen on Console startup

    Posted 03-27-2018 04:31 AM

    Hi, is it possible to change the default screen when the SOI Console starts up. At the moment it will open on the "Services" tab and I would like it to open on the "Alert Queues" tab. I couldn't see anything in the Preferences and was wondering if it was configurable in a file somewhere.

     

    If this is achievable then any guidance would be much appreciated.



  • 2.  Re: Change default screen on Console startup

    Posted 03-29-2018 10:44 AM

    Hi Chris,

    yes, you can configure the order of Tabs on opening the console.

    Have a look here How to Customize the Operations Console Menu - CA Service Operations Insight - 4.2 - CA Technologies Documentation 

    and especially in the custom-menu-config.xml file.

     

    MichaelBoehm



  • 3.  Re: Change default screen on Console startup

    Posted 04-12-2018 06:54 AM

    Hi Michael,

    Thanks for your answer. I had already seen this documentation, but being a newbie I had hoped for some examples to help me along.

    Things are a bit manic here at the moment, but I will take a closer look when I get some time.