Unable to set the interface Description

[logesh kumar]

Unable to set the interface Description

[Sarbdeep Singh]

Thanks for posted an idea.

Can you please provide more detail, so that we can review this?

 

Thanks,

Sarbdeep Singh

Spectrum Product Management.

[logesh kumar]

Hi Team,

 

 

Attached screenshot for your reference…

 

Thanks,

Logesh

8072011087[cid:[e-mail]13590]

[Phani Devulapalli]

Right click on the column header and select ifalias from table preferences. You will see the description set on the device in that field 

 

[logesh kumar]

Hi Team,

 

 

Thanks for the email , I want to edit the description from tool end not a device end…please suggest…

 

Thanks,

Logesh

8124129422

[logesh kumar]

Hi,

 

I will explain, we have configured one switch and we have 28 interfaces, we have to set some of the interface name of the description like one interface connected to laptop one interface connected to printer one interface connected to mpls..they already set in device end using putty tool.pls suggest.

 

 

Device Description in CA Ticket

We need to ADD the Interface details in CA monitoring tool, now we have only the port details available. if we add the Device Description in CA tool So that we can able to troubleshoot the issues easily .

 

Problem / Current Situation

Current Situation only port details is available in the CA ticket . So every time we need to check the Network Interconnectivity details for faster troubleshooting. If we can able to add the Device Description the CA tools we can able to solve the ticket easily and faster.

Implementation Plan

We need to the Add the proper Device Details in CA tool.

 

Thanks,

Logesh

8124129422

[logesh kumar]

Hi,

 

Sorry we already set the description in device end but when we receive the alerts from the CA Tool only we are getting as below, an example port number we have set the description as ge-0/0/8-“Printer”

but here not reflecting…please suggest.

 

 

We are receiving like this AMDASW02_ge-0/0/8

 

Incident 213574 Close Notification This ticket has been closed by a OneClick user.

 

Summary

BAD LINK DETECTED    This ticket has been created by OneClic...

 

Affected End User	Area	Status	Priority
spectrum	Spectrum Integration	Closed	4

 

Reported By	Assignee	Group
ServiceDesk	SHAIKH, SADIK	Network.AMD

 

Severity	Urgency	Impact
5-All Hands Escalation	1-When Possible	3-Single Group

 

Description

BAD LINK DETECTED This ticket has been created by OneClick as a result of the assertion of an alarm. Alarm ID: 5a682aa3-3f4e-102a-02d1-00155d022449 Alarm Creation Date: Wed Jan 24 12:11:39 IST 2018 Landscape: maadcnfm01 (0xa00000) Model Name: AMDASW02_ge-0/0/8

 

Thanks,

Logesh

8124129422

 

[Venkata Surya Narayana Peri]

Hi,

 

Interface description will be populated through the ifAlias Attribute . Spectrum  reads the concerned  MIB and populate the value . You need to configure  it in the Device end, or else you may check with the vendor as well.

[Venkata Surya Narayana Peri]

HI Logesh,

 

Please follow the below example in the link , how to set the description in the Device end for the interface on the Juniper device , and how spectrum reads this MIB and populates the value :

 

https://www.juniper.net/documentation/en_US/junos/topics/task/configuration/configuring-interface-description.html

 

Also follow the below Technical document , it may help you to get idea.

 

https://support.ca.com/us/knowledge-base-articles.TEC1349704.html

 

Regards,

Venkat.

[logesh kumar]

Hi,

 

Sorry we already set the description in device end but when we receive the alerts from the CA Tool only we are getting as below, an example port number we have set the description as ge-0/0/8-“Printer”

but here not reflecting…please suggest.

 

 

We are receiving like this AMDASW02_ge-0/0/8

 

 

Incident 213574<http://MAADCCHD01:8080/CAisd/pdmweb.exe?OP=SEARCHFACTORY=crSKIPLIST=1+QBE.EQ.id=619801> Close Notification

 

This ticket has been closed by a OneClick user.

 

 

 

Summary

 

BAD LINK DETECTED    This ticket has been created by OneClic...

 

 

 

 

Affected End User

 

 

Area

 

 

Status

 

 

Priority

 

 

spectrum

 

 

Spectrum Integration

 

 

Closed

 

 

4

 

 

 

 

Reported By

 

Assignee

 

Group

 

ServiceDesk

 

SHAIKH, SADIK

 

Network.AMD

 

 

 

Severity

 

Urgency

 

Impact

 

5-All Hands Escalation

 

1-When Possible

 

3-Single Group

 

 

Description

 

BAD LINK DETECTED

 

This ticket has been created by OneClick as a result of the assertion of an alarm.

Alarm ID: 5a682aa3-3f4e-102a-02d1-00155d022449

Alarm Creation Date: Wed Jan 24 12:11:39 IST 2018

Landscape: maadcnfm01 (0xa00000)

Model Name: AMDASW02_ge-0/0/8

Model IP Address: 10.122.1.4

Severity: Critical

 

Originating Event

[Catalin Farcasanu]

You are not being coherent in your request. You initially asked for a way to set the Interface Description for your interfaces.

 

Anyways, if you want to specify in the message sent to ServiceDesk the IfAlias of the interface (that's different than IfDescription),  you need to modify the SetScript/ClearScript to include the attributes that you require in your notification message. This is where you need to look. What you should be sending over from SPECTRUM to AlarmNotifier is the attribute Internal_If_Alias (0x11f82). This is an Internal SPECTRUM attribute that updates on every SpectroServer startup, or by special request. If you use an External attribute like ifAlias (0x11f7e), every time the BAD LINK alarm appears, the system would try to issue one SNMP get request of the ifAlias from the interface with the alarms.

 

Generally, it is a good idea to avoid using External attributes in AlarmNotifier scripts, as they induce overhead on alarm processing and could induce delays in notification processing. 

[Anon Anon]

NiitTechnologies  let us know how you are doing on this please   thank you,