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  • 1.  Spectrum Web Client Device Details Spins

    Posted Apr 16, 2018 02:02 PM

    Hi All,

    We have just recently upgraded to 10.2.3.  I was navigating the WebClient interface and I noticed that when I select a device in the Alarm portion of the client at the top, the device details at the bottom just spins with "loading" and never produces any information.  Is there something that needs to be performed in order for this to work?

     

    TIA



  • 2.  Re: Spectrum Web Client Device Details Spins

    Posted Apr 16, 2018 02:31 PM

    Hi,

     

    Would suggest you to open ticket with CA support, looks a bug to me



  • 3.  Re: Spectrum Web Client Device Details Spins
    Best Answer

    Broadcom Employee
    Posted Apr 16, 2018 02:47 PM

    If you are using the IE (r11 or greater) Browser, then yes, this is a recently discovered bug. Please open a support case. In the meantime try using another browser, such as Chrome or Firefox

     

    Thank you,

    Brad



  • 4.  Re: Spectrum Web Client Device Details Spins

    Posted Apr 16, 2018 03:54 PM

    Thanks Brad, that was the problem. Chrome worked okay.