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Why doesn't data display to the last 5 minute poll rate?

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  • 1.  Why doesn't data display to the last 5 minute poll rate?

    Posted 08-17-2017 05:05 PM

    On our trend reports we've noticed that after an hour rollup occurs data will not show up on the graph up to the current 5 minute poll. The data is updated to the last previous hour. Is there a way to have all the data show up to the last 5 minute poll when a custom time range is selected up to the last minute?

     

     

     



  • 2.  Re: Why doesn't data display to the last 5 minute poll rate?
    Best Answer

    Posted 08-17-2017 07:47 PM

    You seem to be using the 5 minute resolution , so you should be able to see the data for the device until the last 5 minutes as expected .

     

    What is the poll frequency of this device ?

     

    Check the data retention setting hope its set to default?

     

    Lastly , check the time zone setting of the user logged in CA PC and make sure its set correctly . I suspect this could be the issue in your case 



  • 3.  Re: Why doesn't data display to the last 5 minute poll rate?

    Posted 08-18-2017 09:59 AM

    It was time zone. changed from EST to America/New York!