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"Installer user interface mode not supported" UIM Connector installation Error

  • 1.  "Installer user interface mode not supported" UIM Connector installation Error

    Posted Aug 27, 2018 06:54 AM

    Hello Guys,

     

    During UIM Connector Installation, as soon as i run setup.bat file, i am getting below error. Screenshot attached.

     

    "Installer user interface mode not supported"

     

    I am running the batch file from CMD. Did below thing to troubleshoot but with no luck:-

     

    1) Tried putting -i GUI.

    2) Unblock the setup.bat file from properties.

    3) Ran the setup.bat file from local administrator

     

    Need your help guys.

     

    Regards

    Ankur



  • 2.  Re: Installer user interface mode not supported UIM Connector installation Error

    Posted Aug 27, 2018 06:55 AM



  • 3.  Re: Installer user interface mode not supported UIM Connector installation Error

    Posted Aug 27, 2018 06:57 AM

    Hi,

     

     

    UIM Connector :- Version - 3.9.32

    Windows : 2012 R2

     

    Regards

    Ankur



  • 4.  Re: "Installer user interface mode not supported" UIM Connector installation Error
    Best Answer

    Broadcom Employee
    Posted Aug 27, 2018 07:50 AM

    Hi Ankur,

     

    Right click on ‘\Disk1\InstData\VM\UIM_connector.exe’ -> Change Compatibility Mode to Windows 7 or 8 accordingly, this should work.

     

    Thanks

    Brahma



  • 5.  Re: "Installer user interface mode not supported" UIM Connector installation Error

    Posted Aug 27, 2018 08:23 AM

    Hi Brahma,

     

    I actually did the same thing just posting this and it went through. :-)

     

    Thank for the information.

     

    Regards

    Ankur