ESP dSeries Workload Automation

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Upgrade to 12.3 CheckDBConnectionForUpgrade Error

  • 1.  Upgrade to 12.3 CheckDBConnectionForUpgrade Error

    Posted 08-18-2021 08:47 AM
    Hello and Good Morning.

    Hope all is well!

    Request assistance as I am trying to "upgrade" our environment to 12.3 (from 12.0) but getting a Database Connection Error when the Install starts.. this is in the install log.

    Custom Action: com.ca.wa.installer.upgrade.CheckDBConnectionForUpgrade
    Status: ERROR
    Additional Notes: ERROR - Unexpected Fatal Error in Class: com.ca.wa.installer.upgrade.CheckDBConnectionForUpgrade.install()

    In addition, tried running the validatadatabase.bat in the bin folder and it was successful.

    thank you.

    Best regards,
    ken


  • 2.  RE: Upgrade to 12.3 CheckDBConnectionForUpgrade Error

    Broadcom Employee
    Posted 08-19-2021 01:21 AM
    Hi,

    Can you please raise a ticket for this as we may need to look at the log files to know the details.

    -Ravi Kiran


  • 3.  RE: Upgrade to 12.3 CheckDBConnectionForUpgrade Error

    Posted 08-19-2021 07:18 AM
    Hello Kundiri,

    thank you and apologies... issue is I was trying to upgrade my DEV 12.0 version to 12.3 but it is on an unsupported Windows OS version. So I will just request for a new Windows 2019 and install a fresh Workload Automation DE 12.3 and perform a migrate.

    Thanks.

    Best regards,
    ken