I do have following:
04/06/2020 15:20:46.090-0400 5 TCP/IP Controller Plugin.Receiver pool thread <Regular:1>.CybReceiverSession.accept[:285] - Message accepted: 20200406 15204608+0400 WA_AGENT DEV_SCH 1387.1168697_1/WAAE_WF0.1/MAIN RUN . Data(Args="1",Command="exit") Env(AUTOSERV=DEV,AUTO_JOB_NAME="fail1",AUTORUN="1168697-1") User(autosys) Password() MFUser(autosys)
04/06/2020 15:20:46.102-0400 2 TCP/IP Controller Plugin.Receiver pool thread <Regular:1>.CybReceiverSession.accept[:292] - Message received: 20200406 15204608+0400 WA_AGENT DEV_SCH 1387.1168697_1/WAAE_WF0.1/MAIN RUN . Data(Args="1",Command="exit") Env(AUTOSERV=DEV,AUTO_JOB_NAME="fail1",AUTORUN="1168697-1") User(autosys) Password() MFUser(autosys)
04/06/2020 15:20:46.109-0400 2 TCP/IP Controller Plugin.Receiver pool thread <Regular:1>.CybReceiverChannel.a[:253] - Exiting conversation
If we view the log today from WCC it will work, but if we try to view log from previous day or couple of days some time it might work but most of the time will give us CAUAJM_E_10682 Requested log file for the specified job could not be found.
Thanks
Original Message:
Sent: 04-06-2020 04:47 PM
From: Michael Woods
Subject: WCC not loading job logs
Hi,
In your receiver.log, do you see something like:
04/06/2020 16:20:25.264-0400 5 TCP/IP Controller Plugin.Receiver pool thread <Regular:1>.CybReceiverSession.accept[:285] - Message accepted: 20200406 16202523+0400 SL73ESPAPP001 MW1_APP_mike.broadcom.com 40_33190_3855608640_1586204424_991888/WAAE_WF0.1/MAIN CONTROL GETSPOOLFILE SpoolFile("/tmp/logs/test2.6232250-1.out") TailLines(2000)
This is the AFM to GETSPOOLFILE or retrieve the file. You should also see the SpoolFile attribute that matches your job definition (variables should be filled in).
Regards,
Mike
Original Message:
Sent: 04-06-2020 03:35 PM
From: AHMAD NADEEM
Subject: WCC not loading job logs
Thanks Mike for replying this issue.
Yes, receiver.log does see the transaction. Also, the log does exists in "job logs' but not able to see from WCC. I have also tried re-building Database folder on Agent machine but still did not resolve the issue.
Thanks
Original Message:
Sent: 04-04-2020 09:30 PM
From: Michael Woods
Subject: WCC not loading job logs
Hi,
The first thing is to determine if the log file is being stored in the database when the job is being run.
You can check the receiver.log to see if the file name is sent on the request to get the file. Once we can identify on which side the problem lies, we can move the investigation to the right area.
Mike
Original Message:
Sent: 04-03-2020 02:41 PM
From: AHMAD NADEEM
Subject: WCC not loading job logs
Any one know how to resolve this issue ?
Original Message:
Sent: 11-21-2019 10:50 AM
From: AHMAD NADEEM
Subject: WCC not loading job logs
Hi Liz,
Our environment is on AIX 7.1/7.2 and Windows 2012 R2.
Original Message:
Sent: 11-21-2019 12:26 AM
From: Eliza Narvadez
Subject: WCC not loading job logs
Hi Ahmad,
Yes, I have the same error
E135001 There was an error trying to load the log:
CAUAJM_E_10682 Requested log file for the specified job could not be found.
My environment is in windows 2016 server in AWS.
Liz
Original Message:
Sent: 11-20-2019 04:32 PM
From: AHMAD NADEEM
Subject: WCC not loading job logs
Sorry forget to mention the error message. At the same time this issue give us following error message.
CAUAJM_E_10682 Requested log file for the specified job could not be found
Original Message:
Sent: 11-20-2019 04:19 PM
From: AHMAD NADEEM
Subject: WCC not loading job logs
Hi,
We have almost similar issue, opened ticket with Broadcom but they were not able to resolved this. In our case WCC can't find the logs for jobs runs listed in the Job Runs section (Quick View) that ran the previous day, but you can see them in the log folder if you log into the server that they ran on. It sporadic and varies job to job, day to day.
Original Message:
Sent: 11-19-2019 06:46 AM
From: Eliza Narvadez
Subject: WCC not loading job logs
Hi,
I have r11.3.5 autosys environment with mixed bags of agents. We have windows servers with os version 2003 to 2016, we also have HP-UX and Linux. Recently, we build autosys version r11.3.6 SP8 in AWS and used RDS with MSSQL database. All the agents versions are in 11.3 and still compatible with r11.3.6. We have pointed the agents to the new autosys target environment. The jobs are running as scheduled. However, when trying to view the job standard output, error log and agent log, connection fails and logs arent loading. Only the logs of the jobs running in the waae servers gets loaded but not the agents log. Thanks!
Liz