CAUAJM_E_10728 Failed to process an incoming AFM string

[Marlon Valeroso]

Hello Autosys Community,

 

Receiving lots of error messages below on our primary machine after upgrading the sap plugin to 11.5........

 

CAUAJM_E_10728 Failed to process an incoming AFM string: 20210205 13391525+0600 TST_SCH WA_AGENT 50312.8055518_1/WAAE_WF0.1/MAIN STATE Unknown Status(Unknown)  Plugin(sap) User(WA_AGENT) Host(muntstwaas1)

 

Jobs are running successfully so not sure why we are getting these error messages.

 

Our autosys agent is on version 11.5 as well.

 

Thank you!

[Chandrasekaran Venkataraman]

That error could mean that the Scheduler did not understand some AFM message the SAP Plugin communicated with. 
Please check if the Scheduler is compatible with the WA_Agent 11.5 and SAP Plugin 11.5

[Marlon Valeroso]

I checked the Agent Compatibility Matrix and it says that we are compatible.

 

We are on AE version 11.3.6 SP8.

 

Thanks!

[Richard Kao]

This most likely means the agent had some issue with a response from SAP.  The agent logs should have some information about the failure.

[Marlon Valeroso]

We were instructed by Broadcom to follow these steps below and it worked for us.........

 

stop agent

mkdir /tmp/agentdb

cp /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/database/* /tmp/agentdb

rm –r /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/database

start agent

 

This should recreate the DB directory and reset the agent.