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WCC Upgrade issues (11.4 SP5)   

  • 1.  WCC Upgrade issues (11.4 SP5)   

    Posted 05-23-2017 04:59 PM

    Has anyone seen issues with WCC upgrades? I see this in the WCC services log

     

    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # ++++++ ERROR ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # Local version of WCC (11.4.5) is different than version of WCC in the db (11.4.3).
    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # WCC will be stopped.
    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # Update your WCC to version 11.4.3!
    INFO | jvm 1 | 2017/05/23 16:36:02 | 29 | @configservices <localhost-startStop-4> [] ERROR #InitializationUtils # ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



  • 2.  Re: WCC Upgrade issues (11.4 SP5)   

    Posted 05-23-2017 05:17 PM

    We also did a complete uninstall and reinstall of WCC and it still complains about the same error. the only thing that wasnt done was to drop the WCC tables 



  • 3.  Re: WCC Upgrade issues (11.4 SP5)   

    Posted 05-26-2017 05:32 AM

    Hi Deekshit,

     

    This issue was already answered in the support case #00754274

     

    Regards,

    Venkat Bharadwaj



  • 4.  Re: WCC Upgrade issues (11.4 SP5)   

    Posted 05-30-2017 09:52 AM

    Venkat, yes the support case is resolved, but we still don't know why the installer pooped on the upgrade. We had to drop the WCC database and recreate it which is not what we were hoping to do



  • 5.  Re: WCC Upgrade issues (11.4 SP5)   

    Posted 05-30-2017 10:00 AM

    We have seen the WCC DB not fully update, in the past.. the answer is to always rebuild the DB. not ideal for sure. it even loses records or tables on its own. Always a fun time.