Regarding your questions:
1. I get the error when I look up a job in QEDIT. I can sign onto the WCC OK (as ejmcommander).
2. My WAAE instance is using EEM security.
3. By "Internal" do you mean the EEM is running on the same server as WAAE and WCC? The EEM service, though is running on another server. I am not using Active Directory or and LDAP server.
4. Yes, AutoSys and WCC both point to the same EEM. How do I use the artifacts to authenticate? Sounds simpler.
5. Yes, in the WCC, I can go to CONFIG and then select my WAAE in the Edit Server box. It is called "jobserver" in the Server Results box.
6. No, I can't do any user validation in the CRED box. I tried adding "autosys" and "autosys@<myserverdomain>" but I could never get it to validate.
BTW, excellent link to the KB article on troubleshooting validation errors. I test each step and failed in the section, 4. System Agent. I did the ./password <mypassword> creation step and compared it to what I found in the .joblog files. They matched, so I know I had the password correct (or think I do). However, when I proceeded to the ./chkusr step, I failed in ALL of the tests:
[autosys@uspnsvulx289 WA_AGENT]$ ./password <mypassword>
Encrypted password: D647EBFAA37187AC
[autosys@uspnsvulx289 WA_AGENT]$ ./chkusr autosys D647EBFAA37187AC
Authentication failure
[autosys@uspnsvulx289 WA_AGENT]$ ./chkusr autosys D647EBFAA37187AC sshd
Authentication failure
[autosys@uspnsvulx289 WA_AGENT]$ ./chkusr autosys D647EBFAA37187AC su
Authentication failure
[autosys@uspnsvulx289 WA_AGENT]$ ./chkusr autosys D647EBFAA37187AC login
Authentication failure
But that section stops there and doesn't tell me what to do when I have failed ALL of those test. So where do I validate that the user "autosys" exists and if it does, where do I update its password? I see "autosys@<myserverdomain>" listed in the WCC Configuration Manager under Monitor ID. Is that the same? I tried updating the Monitor Password and Saving but that didn't fix the issue.