File trigger event is not executing my application

[Legacy User]

Hi,

I have an "event file trigger" which is not executing automaticly when I copied the file in the path expected. I saved and uploaded the application in the manager server with all the settings specified in the documentation, but my application is not triggering.

Maybe it is happening because some settings in my agent is missing, could you help me figuring out what is wrong in this event or agent configuration?.

I have attached document with the event's screenshots settings and the agent's file agentparam.txt.

Thanks a lot!

Isaac

Attachment(s)

agentparm.txt   2 KB 1 version

file_trigger_problem.docx   354 KB 1 version

[Ravi Kiran Kunduri]

Hi,

 

I have gone through the event definition and the agent definition, it looks good. Can you do the following

 

1. Delete the existing file the file trigger event is monitoring.

2. Wait for more than 30 seconds.

3. Create the same file with 0 size and no changes should happen to that file for 1 min. (these are the conditions defined)

4. Check if event is triggered.

 

If not , I would suggest that you raise CA support ticket with the server and agent logs during the problem time. The log should have the information if there is any problem.

 

Hope it helps,

Ravi Kiran