Greetings Rally Customers,
We have a conclusive update to share with you all on the progress of ensuring webhooks are firing and being delivered properly. We have successfully deployed a change to correct the issues we have been seeing with webhooks, and all webhooks rules are now firing as expected.
That said, as noted in my earlier communications about the underlying issues, the problems we were seeing had created a very large queue of messages that need to be processed. As of today, we have seen the queue, which has been backed up, gradually get caught up back to its normal processing speed. My hope is that you have also seen improvements on your end. Please let us know if that is not the case.
I can only reiterate that we appreciate your patience and frustration with this, and we are committed to making sure that our customers are able to leverage Rally to meet their needs.
Sincerely,
Your dedicated Rally Team