Hi Alyssa,
There are three options for you to get an export of data from, each with benefits and varying degrees of difficulty:
1. Export within Agile Central Pages - You can perform and export data yourself using the export option within Agile Central web pages. This is the least complete, but very user friendly. It exports whatever displays on summary screens, such as Plan > User Stories, Quality > Defects, etc. in .CSV format. On pages such as Plan > User Stories, creating a custom view to display fields not shown on the default views will cause the export to include those extra columns. Note: this will not include revision history, attachments, test case steps, or discussions.
2. Excel Add-In - This provides a quick and easy way to export data from your Agile Central subscription for tracking, reporting, or sharing. The data can be organized in a pivot table or displayed using Excel's built in charting capabilities. Multiple CA Agile Central object types can be exported into multiple tabs and the data cross referenced for more complex needs. You can find more information about that here: https://help.rallydev.com/rally-add-excel-installation-user-guide
3. XML or JSON Export - The Agile Central Support Team will email you a full export of your data in XML or JSON format in a password protected file. This request must be made by a Subscription Administrator via a Support Case. We will then provide the password to you via a telephone call. Please note that you will need to leverage internal resources if you must translate the data into another format. Also, please be aware that this will not include revision history, attachments, or test case steps.
If you choose option three please let us know and include a valid contact number with voicemail to which we may deliver this information.
Let us know if you have any questions.