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CA Agile Central plug-in version

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  • 1.  CA Agile Central plug-in version

    Posted 12-13-2018 04:17 PM

    I have a resource that is running the CA Agile Central plug-in version on Microsoft Excel 2010 on Windows10 and receiving "could not create SSL/TLS secure channel" error. 

     

    She has verified that her User Name and Password is correct.

     

    Anyone else running into this problem?



  • 2.  Re: CA Agile Central plug-in version
    Best Answer

    Posted 12-13-2018 07:28 PM

    Hi Charles,

     

    It seems like the SSL/TLS issue. 

    TLS 1.0 and 1.1 Deprecation and Custom Integrations 

    Agile Central TLS 1.0 and 1.1 Deprecation Notice 

    We have released new version Excel Add-in. Base on your environment, you could download the Excel add-in 2.4.4 from help page. (https://docs.ca.com/en-us/ca-agile-central/saas/rally-add-excel-installation-user-guide )

    Please try to install the new version excel add-in and try again. 

    I hope this helps. Please let me know if there are additional questions/concerns with which we can assist.

     

    Regards,

    ZhaoKun