We are using servicenow and Rally Kanban. My question is do we have any way to resolve a scenarios where user put a request in servicenow and it should create a feature or userstory in Rally..I see some documentation where it will create a defect but I really need it to create feature/Userstory
Currently there are two ServiceNow integrations, one by TaskTop and one from OpsHub. I did a quick check and neither mention Features so I'm not sure if they are supported. I think the ServiceNow (OpsHub) integration should work to for user stories. You can find more information about it through the links below.
If you are interested in the ServiceNow (TaskTop) integration you can find more information below. That integration was created by and is supported by TaskTop though.
Thanks for the reply , I just reached out to opshub for a demo.