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when I get a request in service now , I want it to create a feature or user story  in rally

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  • 1.  when I get a request in service now , I want it to create a feature or user story  in rally

    Posted 10-18-2018 08:50 PM

    Hi,

     

    We are using servicenow and Rally Kanban. My question is do we have any way to resolve a scenarios where user put a request in servicenow and it should create a feature or userstory in Rally..I see some documentation where it will create a defect but I really need it to create feature/Userstory



  • 2.  Re: when I get a request in service now , I want it to create a feature or user story  in rally
    Best Answer

    Broadcom Employee
    Posted 10-19-2018 04:17 AM

    Hi Siva,

     

    Currently there are two ServiceNow integrations, one by TaskTop and one from OpsHub. I did a quick check and neither mention Features so I'm not sure if they are supported. I think the ServiceNow (OpsHub) integration should work to for user stories. You can find more information about it through the links below. 

     

    https://docs.ca.com/en-us/ca-agile-central/saas/servicenow-opshub 

    https://www.opshub.com/servicenow-integration/servicenow-ca-agile-central-integration/ 

     

    If you are interested in the ServiceNow (TaskTop) integration you can find more information below. That integration was created by and is supported by TaskTop though.

     

    https://docs.ca.com/en-us/ca-agile-central/saas/servicenow 



  • 3.  Re: when I get a request in service now , I want it to create a feature or user story  in rally

    Posted 10-19-2018 11:48 AM

    blawe,

     

    Thanks for the reply , I just reached out to opshub for a demo.