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Need help with integrating CA PPM Timesheet within CA Agile central

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  • 1.  Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 01, 2018 06:35 PM

    Hi,

    Need your help and guidance to enable CA PPM Timesheet inside CA Agile Central. I have followed the steps on the URL below but still not able to bring up the timesheet within AC.

     

    https://docs-test.ca.com/en-us/ca-agile-central/saas/ppm-timesheets-integration-agile-central 

     

    Thanks for your help!

     

    Regards,

    Abhishek



  • 2.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 02, 2018 05:26 AM

    ajain40,

     

    Are you receiving an error message or what is happening?  Also, if you do have an error message, can you check the Developer Console to see if there are any messages there?


    Michael



  • 3.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 02, 2018 09:25 AM

    Hi Michael,

    There is no such error message but a blank screen. I have not checked the developer console. Could you please share the navigation path for the same? Thanks!

     

    Thanks & Regards,

    Abhishek Jain



  • 4.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 02, 2018 09:39 AM

    If you are using Chrome, the steps are: 

    • Press Ctrl+Shift+J (Windows / Linux) or Cmd+Opt+J (Mac).

     

    I think it is F12 in Internet Explorer, but I am not sure.

     

    Michael



  • 5.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 02, 2018 11:28 AM

    I’ll try it and see if there are any errors. Thanks so much, Michael!

     

     

    Thanks & Regards,

    Abhishek Jain



  • 6.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 03, 2018 03:47 PM

    Hi All,

    I tried few things today and now I’m getting error message as below. When I click on the URL “Open this content in a new window” and I can see the timesheet screen on a new tab/window but unable to display it on the iframe. Anyone encountered this issue?

     

    This content cannot be displayed in a frame

     

     

     

     

     

    To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.

     

     

    What you can try:

     

     

     

     

     

    Open this content in a new window<javascript:makeNewWindow();>

     

     

     

     

     

    Thanks & Regards,

    Abhishek Jain



  • 7.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 03, 2018 03:52 PM

    I used below parameters in the settings:

     

    CA PPM Host Name: https://cppmXXXX-dev.ondemand.ca.com

     

    CA PPM Port: 443

     

    CA PPM Timesheet Path: /pm/#/timesheets/timesheet

     

     

     

    Thanks & Regards,

    Abhishek Jain



  • 8.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 07, 2018 08:37 AM

    Abhishek,

     

    Just to confirm, did you enter rally1.rallydev.com in the Integrations setup in PPM as opposed to us1.rallydev.com?

    And are the X-Frame Options enabled for the configured PPM server?

     

    From the setup documentation, there is this note:

     

    • Enter the URL rally1.rallydev.com in the Integrations setup in PPM as opposed to the us1.rallydev.com URL. The embedded PPM timesheet will be blocked by the browser when trying to display it within CA Agile Central if the us1.rallydev.com URL is used.

     

    And on the GitHub Repository there is this note:

     

    • X-Frame Options must also be enabled for the configured PPM server.

     

    Just wanted to ensure you had both of those, since what you are describing seems like it may be impacted by either of these.

     

    Michael



  • 9.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 07, 2018 10:39 AM

    Michael,

    Yes, we are using https://rally1.rallydev.com in the integration set-up but not sure on the X-Frame settings at PPM side. We are SaaS, this is something we need to ask CA to do it for us or we can configure it. Do you have steps or way to confirm the settings at PPM side?

     

    Thanks so much for your quick response and appreciate your help!

     

    Thanks & Regards,

    Abhishek Jain



  • 10.  Re: Need help with integrating CA PPM Timesheet within CA Agile central

    Posted May 15, 2018 01:27 PM

    Make sure you are in the right workspace and community apps is enabled in settings

     

    Ensure that you settings are correct in edit app settings, if you are SSO enable ensure that the path is setup correctly

     



  • 11.  Re: Need help with integrating CA PPM Timesheet within CA Agile central
    Best Answer

    Posted May 15, 2018 02:59 PM

    Thanks Visra for your response. All those settings are intact and fine. However, now finally I have make this thing worked. The referrer URL was missing inside CA PPM Admin side. Thanks members for all your responses.

     

     

     

    Thanks & Regards,

    Abhishek Jain