Rally Software

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  • 1.  Internal Server error

    Posted Dec 29, 2016 03:40 PM

    When anyone tries to go to Track - Iteration Status or Track - Team status for a specific sprint, we get an error.  All other sprints/iterations work fine, it's just the one.

     

    Under Track - Iteration status an Internal Server Error pops up at the top of the screen. 

     

    Under Track - Team Status an error page displays.  Every other sprint works fine but this one.  Any clue why?



  • 2.  Re: Internal Server error

     
    Posted Dec 29, 2016 04:05 PM

    Hi Kathy, I can't think of anything off the top of my head that would cause that! I say submit a case for Support to look into the issue - that's indeed very strange!



  • 3.  Re: Internal Server error

    Broadcom Employee
    Posted Jan 09, 2017 12:01 PM

    Hello Kathy,

     

    We did have an issue that occurred on Dec 29th that caused the behavior you were seeing.  We have since corrected the issue.

     

    Thank you,

     

    Christian