Symantec Access Management

  • Private Community
 View Only
Back to discussions
Expand all | Collapse all

Handshake error with trusted host with IP ::1

  • 1.  Handshake error with trusted host with IP ::1

    Posted May 16, 2021 07:42 PM
    Hi Team,

    We are seeing frequent Handshake errors in smps.log and it's doesn't contain any trusted host name. Below are the errors.

    Could please let me know  how to fix this issue

    05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:1514][ThreadPool::Run][][][][][][][][][][][][][][][::1][50102][][][][][Dequeuing a High Priority message, from IP ::1 with Port No 50102. Current count is 0]

    [05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:2231][CAgentMessageHandler::DoWork][][][][][][][][][][][][][][][::1][50102][][][][][New connection attempt from client host]

    [05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:2121][][][][][][][][][][][][][][][][][][][][][][LogMessage:ERROR:[sm-Tunnel-00010] Bad security handshake attempt. Handshake error: 3159]

    [05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:2126][][][][][][][][][][][][][][][][][][][][][][LogMessage:ERROR:[sm-Tunnel-00020] Handshake error: Failed to receive client hello. Client disconnected]

    [05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:2293][][][][][][][][][][][][][][][][][][][][][][LogMessage:ERROR:[sm-Server-01070] Failed handshake with ::1:50102]

    [05/12/2021][15:41:01.829][15:41:01][5201][140323972470528][CServer.cpp:2299][CAgentMessageHandler::DoWork][][][][][][][][][][][][][][][::1][50102][][][][][Handshake error with trusted host  with IP ::1 on Port No 50102]


    Thanks,
    Uday