Symantec Access Management

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Tech Tip : CA Single Sign-On : Browser reports Waiting for the application server to start when accessing AdminUI

  • 1.  Tech Tip : CA Single Sign-On : Browser reports Waiting for the application server to start when accessing AdminUI

    Broadcom Employee
    Posted Oct 11, 2018 07:30 AM

    Issue:

     

    I'm trying to access the AdminUI by running the Internet Explorer
    browser and this browser reports the following message :

     

    "Waiting for the application server to start
    Please wait..."

     

    and as such I cannot access the AdminUI. How can I solve this ?

     

    Environment:

     

    AdminUI 12.8 on Windows

     

    Resolution:

     

    Previously to run the browser, you need to start the AdminUI from the
    services.msc pane on the Windows OS. This will solve the issue.

     

    KB : KB000117368