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Unable to launch SMConsole on newly installed R12.8

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  • 1.  Unable to launch SMConsole on newly installed R12.8

    Posted 01-23-2019 06:12 PM

    Hi Folks,

     

    In process of upgrading from r12.52 to r12.8.1, I did a clean install of the r12.8.1 policy server on a new RHEL VM and now trying to launch the SMConsole to configure the PS.  I have an SSH session to the server and confirm that X-Windows is working by launching "xclock" and exported the display to my PC, but when launching the SMConsole in "/SM_HOME/siteminder/bin/smconsole" I get the following error:

     

    #pwd
    /usr/pservices/ca/siteminder/bin
    #
    #./smconsole
    Exception in thread "main" java.lang.UnsatisfiedLinkError: /usr/pservices/jdk1.8.0_201/jre/lib/amd64/libawt_xawt.so: libXtst.so.6: cannot open shared object file: No such file or directory
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1824)
            at java.lang.Runtime.load0(Runtime.java:809)
            at java.lang.System.load(System.java:1086)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1845)
            at java.lang.Runtime.loadLibrary0(Runtime.java:870)
            at java.lang.System.loadLibrary(System.java:1122)
            at java.awt.Toolkit$3.run(Toolkit.java:1636)
            at java.awt.Toolkit$3.run(Toolkit.java:1634)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1633)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1670)
            at java.awt.Component.<clinit>(Component.java:593)
            at com.netegrity.sm.smconsole.SmConsole.main(SmConsole.java:19)

     

    I've got a case open with CA Support but thinking I may have better luck finding resolution from CA Community.

     

    Much thanks in advance!



  • 2.  Re: Unable to launch SMConsole on newly installed R12.8
    Best Answer

    Posted 01-25-2019 12:14 PM

    UPDATE:

     

    After much googling it appears that the combination of my RHEL 7 and JDK1.8.0_201 requires that we install the "libXtst.so.6" library.  To install this I ran this command "yum install libXtst" and this resolved this error.