Symantec Access Management

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  • 1.  WebAgent upload size limit

    Posted May 23, 2019 02:51 AM

    We are protection a web application by a CA Single Sign-On Web Agent 12.52 SP1 installed on MS IIS 7.5. This application must allow to upload files with huge size (> 50MB). Customer complains he can upload small size file but not large size file and is asking if there is a limit related to the CA Single Sign-On Web Agent.

     

    May you provide hints on this topic?

     

    KR,

    Gabriele



  • 2.  Re: WebAgent upload size limit

    Posted May 23, 2019 11:20 AM

    Assuming you are using WEBDAV extensions, default limit value is 50MB on it based on client type but I believe it can be extended with registry modifications.



  • 3.  Re: WebAgent upload size limit
    Best Answer

    Posted May 23, 2019 11:32 AM

    The limit was on MS IIS side (Request Filtering > Edit Feature Settings > Request Limits
    Maximum allowed content length; default is 30MB); we have extended it to 200MB with no issue. 

     

    For this reason, it seems that not limit exist on Web Agent side; may you confirm?



  • 4.  Re: WebAgent upload size limit

    Broadcom Employee
    Posted May 23, 2019 12:34 PM

    Hi Gabriele,

     

    I'm glad Kaladhar was able to point you in the right direction. The Web Agent is dependent heavily on the Web Server settings for most limitations. There is no ACO to control the file size on an upload or even download.

     

    Our Access Gateway can need to have some tuning done for large file sizes, but this is because we bundle Apache and Tomcat together. 

     

    Hope this helps!