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CA Directory 12.6 installation(Windows 2012 R2)

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  • 1.  CA Directory 12.6 installation(Windows 2012 R2)

    Posted Oct 17, 2018 05:05 AM

    Hi,

     

    I was installing CA Directory 12.6 and owing to some permission issue the installation although succeeded but with errors. Hence, tried uninstalling it and uninstallation was giving errors so we used the following utility post which installation was successful.

    MicrosoftProgram_Install_and_Uninstall.meta.diagcab

    After this, deleted the services manually and deleted the installation folders followed by restart of the server

    Post that, when we tried to install again, on clicking the dxsetup we got the error 1605 retrieving version string from installed CA directory 64-bit.

     

     

    As part of the resolution present in CA docs I deleted the corresponding registry entries from HKEY_Local_Machine>>Software>>Computer Associates and also reset the environment variables but still getting the same error. Can someone assist.

     

     

    Regards,

    Aishwarya



  • 2.  Re: CA Directory 12.6 installation(Windows 2012 R2)
    Best Answer

    Broadcom Employee
    Posted Oct 17, 2018 01:21 PM

    Hi Aishwarya,

     

    See if this helps?

     

    Error 1605 while upgrading CA Directory 12.x - CA Knowledge 

     

    Thanks,

    Hitesh