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Mobile SDK - is Device ID deleted when iOS/Android user clears application data?

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  • 1.  Mobile SDK - is Device ID deleted when iOS/Android user clears application data?

    Posted 05-28-2018 07:16 AM

    Anybody knows if Device ID from DDNA SDK is deleted on Android/iOS phone when the user of clears the application data? And is there any detailed doc about where the Device ID is stored in case od Mobile SDK? For JS library this is clear, but not for the Mobile SDK. Thank you!



  • 2.  Re: Mobile SDK - is Device ID deleted when iOS/Android user clears application data?
    Best Answer

    Posted 05-29-2018 02:33 PM

    When you clean up application data. It should force delete the stored Device information ( like Device ID) from the device.

    Having said that though device information cleaned locally from the device doesn't mean it will clean it from the Server also. 

    Also, check the Reverse lookup configuration.

     

    You can call "deleteRMDeviceId() " api to clear the deivice ID information.

    You can also try to use "setRMDeviceId" method to set deviceID and empty value. 

    DDNA Android SDK Build and Integration - CA Advanced Authentication - 9.0 - CA Technologies Documentation 

    Device DNA iOS SDK API Functions - CA Advanced Authentication - 9.0 - CA Technologies Documentation 

     

     



  • 3.  Re: Mobile SDK - is Device ID deleted when iOS/Android user clears application data?

    Posted 05-30-2018 05:57 AM

    Great, thank you! This is what I needed to know...