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WAMUI Installation in windows 2016 server is getting stuck at 85%

  • 1.  WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-18-2018 03:25 PM

    I am trying to install R12.8 WAMUI on Windows 2016 Server.

    Pre req is getting installed successfully but trying to install wamui, its getting stuck at 85% without any error.

    Did anybody face this issue? I tried with same result on windows 2012 R2.



  • 2.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-19-2018 01:34 AM

    Hi ,

     

    a) Is it a fresh install ? Any unsucessful installation in this server ?

     

    b) Could you please share the binary used (ca-adminui-12.8-win64.exe) ?

     

    c) Could you please share the screen shot of the screen where it got stuck ?

     

    Regards,

    Leo Joseph.



  • 3.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-19-2018 06:10 AM

    Hi Satyendra,

     

    Kindly capture the installation log in debug mode which will help to understand the cause of the problem.

    Keep pressing Ctrl key to get debug log in command prompt while running the installation wizard.

     

    Thanks,
    Sharan



  • 4.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-20-2018 10:22 AM

    a)Yes, this was the first

    b) Yes

    c) Currently i dont have, i thought this error might be related to windows as well



  • 5.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-20-2018 05:20 AM

    What is the JDK Version you are using in this environment ?



  • 6.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-20-2018 10:20 AM

    its 1.8.0_162



  • 7.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-20-2018 03:55 PM

    Debug traces as Sharan suggested, would find the RCA.



  • 8.  Re: WAMUI Installation in windows 2016 server is getting stuck at 85%

    Posted 06-25-2018 02:47 PM

    I am running into the exact same issue with a fresh install of the AdminUI 12.8 on Windows Srv 2012 R2. I have run this with debug logging started and see the following. 

     

    I let it sit for about 30 minutes and then finally hit the Shift button a few times on the keyboard and magically it finished the install!

     

    The installer used was ca-adminui-12.8-win64.exe.

    The build is 12.80.0.1719.

     

    I tried to reinstall this 4 times prior to running it in DEBUG log mode and waiting and waiting and then hitting Shift somehow magically got the installer to finish after 30 minutes. I noticed when looking at the task manager during this step the Java Virtual Machine doing the installer was running extremely high CPU and Memory % spiking to 95 to 100 % often.

     

    Hope this helps!


    Adam Rusniak