Symantec Access Management

 View Only
  • 1.  IP & IG vApp External IAMCS Configuration

    Posted Dec 12, 2017 02:47 PM



    The Identity Suite vApp is very popular, and more so for quickly set up/execution of Governance Campaigns.

    While we wish to leverage the Identity Management solution as the primary source & closed-loop channel for the Identity Governance solution, there are customers that have not deployed nor require the full closed-loop process as part of their maturity model.


    From the vApp help guide review of support deployments, we see a configuration listing IG and IP with a database.




    Challenge:   The Identity Suite vApp assumes that a remote IAMCS connector will be managed by the Identity Management solution.   

    -  This assumption works well for many customers that wish to future proof their expected use of Identity Management for Role Engineering & Closed-Loop auto-deprovisioning of access; with integration with Identity Governance.

    -  The configuration page for a remote IAMCS is setup to download a pre-built configuration IAMCS connector (via a link) from the vApp, and a 'registration page' link to complete the setup.



    Error message (below) will appear if a local IAMCS connector server has not been deployed, or before updating IG to use a remote IAMCS connector server.






    Proposal:   Out line the steps to use an IP + IG "non-production or production" deployment using the Identity Suite vApp with an external database and remote IAMCS (and CCS) connector server.



    For this exercise, we will update IG configuration to use an embedded vApp IAMCS connector and redirect it to a remote IAMCS connector.







    a) Minimal Architecture:   

    1-vApp Identity Suite Server (to deploy IP and IG) [8-16 GB RAM,4-8 vCPU],

    1-MS Windows Server Standard 2012 R2/2016 [To allow full use of the CCS connector server to MS-AD or other CCS endpoints]

    1-Database Server [May use embedded Oracle XE for sandbox, but Prod deployment require external DB, ensure XA configurations are updated on MS-SQL server, if using MS-SQL]


    b) Follow the steps in the vApp Remote Connector server from step 1-4.   Or may use an existing IAMCS connector server or deploy a new IAMCS from installation discs/iso.


    c) Ensure OS Firewalls allow IAMCS Ports to/from TCP 20080/20410 (non-TLS)  or 20443/20411 (TLS) or both





    Step 1:   Update IG Property Settings; change default of localhost IAMCS URL to remote server URL

       IG Management Console/Administration/Settings/Property Settings

      Search for key work:    jcs

      Four (4) fields will display.   We will update two (2) of them:   URL & Password.


    Step 2:  Select jcs.ui.url.   Note that default entry for TYPE shows "Home Directory Properties"  but updates will display "Database Property"



    Step 3a:  Validate that remote IAMCS ports are not blocked for  TCP 20080


    Step 3b:   Same for TCP 20443



    Step 4:   Validate the credentials to the IAMCS service [default login id:  admin  password:  install_password]

                 URL   http://iamcs_hostname:20080/main    or   https://iamcs_hostname:20443/main


    Step 5:  Enter the new remote IAMCS URL (use either 20080 or 20443)

    URL:      http://iamcs_hostname:20080/jcs_osgi_ui

    [Note:  If using TCP 20443 and the remote IAMCS is using a non-install replacement CA/Server certificate, it will be necessary to add the public CA cert to the vApp]


    Step 6:  Switch the TYPE to "Database Property" and click Save



    Step 7:   Observed the updated property in the IG screen


    Step 8:   Select jcs.ui.password & update the IAMCS service IDs password & Click Save


    Step 9: Navigate to the IG Connector Server Management (under Administration) Screen

    - The screen should no longer display any error message, and the drop-down boxes will now display.




    Validation Process:

    If you already have an endpoint, define it here and vet that the remote IAMCS connector server is able to display if for IG use.


    Below is an example to use IG objectstore DB as a quick test to demonstrate this configuration is validate, that we will remove afterwards.   This example uses MS-SQL Express 2014. 


    Step 10:   Validate that IG db login credentials are correct.  May use Database GUI tools to confirm.



    Step 11:  Ensure that the login credentials have access to view a database


    Step 12:  Within IG Connector Server Management, add the endpoint with the hostname/URL and credentials.

    Below example is with a database thin JDBC URL format & the db login credentials.

    • JDBC URL format.   May be confirmed prior with a 3rd party tool, e.g. DbVisualizer.
      • Example:
        • jdbc:mssqlserver://HOSTNAME:PORT;DatabaseName=DATABASE_NAME
        • jdbc:oracle:thin:@HOSTNAME:PORT:DATABASE_NAME
      • Failover Example:
        • jdbc:sqlserver://NT_DOMAIN\HOSTNAME:PORT;selectMethod=cursor;DatabaseName=DATABASE_NAME;failoverPartner=NT_DOMAIN\HOSTNAME:PORT


    Step 13:   Validate the new endpoint displays in the IG screen



    Step 14:  Navigate to a new or existing IG Universe, & select Connector Configuration Button.

    When new screen opens for Connector Configuration, use the drop-down box, to select "Connector Server"

    Then select NEXT.


    Step 15:  Update the endpoint connector Settings for hostname/credentials & use the TEST button.


    Step 16:  Continue through the rest of the Connector Configuration setup screens.   See below for example


    Step 17:   Review settings, then click FINISH button.



    Step 18:  Validate Universe has a new Connector.

    Example below:  AccessReview_aB-Connector Server,   Connector Type = Connector Server

    Other connectors were defined using IG CFG (shown as contrast)



    Clean-Up Activity:


    Step 19:    If endpoint used for validation was the IG objectstore, please remove it.




    Additional Notes/Error Messages:


    If the IG db login ID is missing permissions for XA configuration, you may see this message.


    Adjust your MS-SQL database/server configuration as noted in wiki/readme.


    See this link for additional information.

    Identity Suite vApp - IP & IG Deployment Model with external database (MS-SQL) 




    Let me know if this was useful.







  • 2.  Re: IP & IG vApp External IAMCS Configuration

    Posted Dec 20, 2017 04:39 PM

    Very Useful. Thanks Alan.

    For the Remote Connector Server, I think we need to install the Connector Server that comes with Identity Governance  media.

    Ranga Vinjamuri

  • 3.  Re: IP & IG vApp External IAMCS Configuration

    Posted Dec 20, 2017 04:51 PM

    Hi Ranga,


    Thanks for the feedback.    You can definitely use the install media from IG as well.


    The only two (2) caveats for using an external IAMCS server is to ensure the version matches the vApp & if using FIPS, to use the same encryption protocols between the components.


    Otherwise, there is no hard dependence where IAMCS is pulled from to install, e.g. CA IG ISO disc, CA IM ISO disc, or via the vApp download page.   



    I have used the vApp to assist with debugging older version of the IAMCS.   

    The only changes required, were updates to the local configuration files for the password hash & hostname entries.


    How to troubleshoot Connector Server 






  • 4.  Re: IP & IG vApp External IAMCS Configuration

    Posted Dec 20, 2017 05:13 PM


    Great. Thanks for these details. 


  • 5.  Re: IP & IG vApp External IAMCS Configuration

    Posted Dec 21, 2017 01:11 PM



    I agree on your reply to Ranga's comment, compatibility of the IAMCS package to the managing JCS is key. I also would recommend using the Connector Server package from the Virtual Appliance if the IDS infrastructure is built on the VA package; otherwise the related versions on the product download site should be used.


    Kudos on the detailed content in the post,