How do we delete an Organization on Risk Authentication?

[Kele Maake]

How do we completely remove an organization from the deleted selection on the Risk Authentication admin console?

I have deleted an org on the console, however I am not able to recreate that org as it already exists on the deleted option.

 

Regards,

Kele

[Sharanabasava Kariyappa]

HI Kele,

 

You can't delete an organization completely and we need it for history check. Hence we are not having this option.

 

Thanks,

Sharan

[Sarvesh Kumar]

For Audit purpose deleted organization is maintained in Database with "Deleted Status".

You need to run Database purging SQL scripts. 

Please open a support case for this business need.

[shaam16]

Still, in the DEV environments users might end up different ORG and at this point they have to live with it unless they clean up from DB directly. 

[Sarvesh Kumar]

You need update database directly to purge the record of a deleted organization. 

Though the direct update to the database is not recommeneded yet if you are stuck then follow the following process and ensure that you do not do this in the higher environment until fully tested in the lower/dev environment.

 

Step 1: Remove the deleted organization rows from the following tables  ( if there is any)

[ARCMNKEY]

[ARPFCMNORGCONFIGSTATE]

[ARADMINPAFCONFIG]

[ARUDSREPOSITORYUSER]

[ARUDSORGREPOATTRIBUTES]

[ARUDSORGANIZATION]

[ARUDSLDAPREPOSITORYCONFIG]

 

Step 2: Restart the web server hosting the arcot admin console web application.

[tumve02]

Deleting anything from database directly is a bad solution. No control and auditing. We may run into more issue.