Symantec Access Management

 View Only
  • 1.  securestore.enc file is missing

    Posted Jun 20, 2017 06:07 PM

    After installing Strong Authentication 8.2 and configuring DB scripts, when I try to validate the DB schema as:


    ./arwfutil vdb


    I get the error message as:


    Could not retrieve database password from ARCOT_HOME/conf/securestore.enc for DSN [arcotdsn], can not proceed

    Please make sure ARCOT_HOME is set and arcotcommon.ini and securestore.enc are available in ARCOT_HOME/conf/


    The ARCOT_HOME is set. But the securestore.enc file is missing.


    Any pointers?

  • 2.  Re: securestore.enc file is missing
    Best Answer

    Posted Jun 22, 2017 05:34 AM

    You could use DBUtil option to create the securestore.enc file.


    Navigate to the following location where DBUtil is available:
    On Windows

    <install_location>\Arcot Systems\tools\win

    On UNIX-based Platforms



    Creates a securestore.enc with the new master key that you specify, as discussed in "Updating the Master Key".


    dbutil -init key

    For example:

    dbutil -init MasterKeyNew

    dbutil -init RiskFortDatabaseMKNew

    Important! This command succeeds only if there is no securestore.enc in the conf directory.


    To insert the supplied database values in securestore.enc, use the following commands:
    (For software mode) dbutil -pi <dbUser> <dbPassword>


    Please refer below link for more details.

    DBUtil - CA Advanced Authentication - 8.2.1 - CA Technologies Documentation 



  • 3.  Re: securestore.enc file is missing

    Posted Jun 22, 2017 09:01 AM

    Hi Sharan,


    I've updated the ticket to be closed as I was able to fix the issue myself.



    Harmeet S. Choudhary

    Sr. IAM Architect | Simeio Solutions

    (M): 1-416-436-9624


    On Jun 22, 2017, at 5:35 AM, Sharana <>