Event Handler

[CHANDRASHEKHAR RANE]

Trying to enable Wily SiteMinder Manager.

Added the event handler "libEventIntroscopeprovider.so" (with Full path) using XPSConfig.

When I start policy server, I see "XPS Auditing is enabled", but it don't load event handler library for Wily.  Not even giving any error.

 

Platform details -

 

OS - Solaris 11

Policy Server - R12.52 SP1

[Ujwol]

Hi,

 

Can you perform XPSExport with -xc switch as below and see if the libEventIntroscopeprovider.so is defined properly.

 

XPSExport c:/xc.xml -xc -npass

 

Regards,

Ujwol

[CHANDRASHEKHAR RANE]

Hi Ujwol,

 

I just ran that command.  Not seeing any ref for libEventIntroscopeprovider.so in xc.xml file.

 

What does this mean?  Is there additional steps I need to do to add Event Handler for Wily?

 

Thanks,

Chandra

[Ujwol]

It means the changes you have done using XPSConfig to add the libEventIntroscopeprovider.so file is not saved.

 

You should see it like this :

 

<Product Name="SM">
<ParameterName Name="DbTokenAdminName"/>
<ParameterName Name="UDTimeoutODBCGlobal"/>
<ParameterName Name="AccUdpPort"/>
....

...
<ParameterName Name="ServerCmdDelay">10</ParameterName>
<ParameterName Name="EventProvider">/F6/CA/siteminder/lib/libXPSAudit.so,/F6/CA/siteminder/lib/libEventIntroscopeprovider.so</ParameterName>
...

..
</Product>

 

May be try again. 

Did you press "q" at the end to save the changes.

You will also need to restart the Policy server for the changes to be effective.

 

[CHANDRASHEKHAR RANE]

In xc.xml, I am seeing EventProvider will null value.

 <ParameterName Name="EventProvider"/>

 

With XPSConfig, I follow below steps

 

1) XPS (enter)

2) 5 (enter)

3) C (enter)

4) Provided complete path for libEventIntroscopeprovider.so

5) Q (enter)

6) Q (enter)

7) Q (enter) to exit out of XPSConfig

 

Here is the screen print after step 4

 

PARAMETER MENU**************************************CA.XPS::$AuditSMHandlers

   Name:               AuditSMHandlers [CA.XPS::$AuditSMHandlers]
   Type:               String
   Scope:              Local
   Export?             no
   Report?             no
   Remote Access:      None
   Description:        Comma-separated list of legacy SiteMinder Custom Event
                       Handler libraries.
   License Type:       None
   Default Value: (not set)
                       1
   Current Value:      "/apps/opt/siteminder/lib/libEventIntroscopeprovider.so"

-------------------------------------------------------------------
   C  - Change value
   R  - Reset to default
   Q  - Quit

[Ujwol]

The XPSConfig steps looks right.

 

You can try modifying the xc.xml directly with the path to the libEventIntroscopeprovider.so and import using XPSImport.

[Ujwol]

Please validate this :

 

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1197262.html 

 

 

Issue:

Policy server failing to load WILY Interscope library after upgrade policy server software to a newer CR

Error:

[25136/1][Fri Dec 09 2016 10:51:21][SmEventWedge.cpp:289][LateInit][ERROR][sm-xpsxps-06810] Failed to initialize event handler library "/disk/apps/policyserver/siteminder/lib/libEventIntroscopep

 

Environment:

Policy server running on Solaris 10 integrated with WILY Introscope Enterprise Manager SiteMinderManager 12.0.4.0

Cause:

Failed to load library caused by upgrading policy server software from CR1 to CR5 - the install replaced libraries used/linked by SiteMinderManager.  The manager is used to capture data from the policy server, it then sends data Introscope Enterprise Manager

 

 

Resolution:

CAWilySiteMinderManager_12.0.1.4_Documentation.pdf

Step 1 should already have been done, you can check this steps by reviewing the <Policy_Server_home>/siteminder/config/XPS.cfg

CA.XPS::$AuditSMHandlers=libEventIntroscopeprovider.so

 

Steps 2 And 3 will need to be redone

To update Policy Server configuration, perform the following steps:

1. Launch the XPSConfig to add one of the following files to the Event Handlers list:

Navigate to the <policy server path>/bin directory and type ./XPSConfig and press ENTER. 

System prompts for “Enter Option (id, L or Q):”.

Type XPS and press ENTER.

System prompts for “Enter Option (D, V, F, # or Q):”.

Type 5 and press ENTER.

System prompts for “Enter Option (CQ):”.

Type C.

You are asked to enter a new value.

Enter the complete path for libEventIntroscopeprovider.so.

System prompts for “Enter Option (D, V, F, # or Q):”.

Type Q.

System prompts for “Enter Option (id, L or Q):”.

Type Q.

2. From the <installPath>/CAWilySiteMinderManager/

SiteMinderManagerAgent directory, copy the libIntroscopeNativeDataAPI.so to the policy server’s lib directory.

3. From the <installPath>/CAWilySiteMinderManager/

SiteMinderManagerAgent directory, copy the smm_env.sh file to the policy server root directory. Thereafter, source it in the Policy Server profile file ca_ps_env.ksh using the complete path.

 

For example, if SiteMinder Policy Server is installed in the /opt/netegrity/

siteminder directory, add the following line to the SiteMinder Policy Server profile file

. /opt/netegrity/siteminder/smm_env.sh

 

Support except of SMPS after following the steps above 

[4969/-1216915760][Fri Dec 16 2016 07:40:46][Database.cpp:689][InitDB][INFO][sm-xpsxps-00120] Initializing XPS Version 12.52.0105.2113

.

.

[4969/-1216915760][Fri Dec 16 2016 07:40:48][XPSAudit.cpp:719][GetAudit][INFO][sm-xpsxps-06870] XPS Auditing is enabled.

[4969/-1216915760][Fri Dec 16 2016 07:40:48][SmEventWedge.cpp:321][LateInit][INFO][sm-xpsxps-06860] Event handler library loaded: "libEventIntroscopeprovider.so"

[CHANDRASHEKHAR RANE]

CA document says OPTION 5 under XPS

 

Also, under SM-->Event Provider is option 55

 

Just making sure, we are on the same page.

[Ujwol]

Yes, I got a bit confused.

Also, this could be handy for you :

 

CA Wily Tools for Siteminder - Performance and Historical Monitoring 

This has in depth review of the configuration steps.