Symantec Access Management

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  • 1.  OTP Generator 

    Posted Oct 18, 2017 06:01 AM

    Arcot OTP is used for strong authentication.
    Some users utilize smartphone app, other users utilize the desktop version of the OTP generator. This is based on where the account was provisioned during enrollment phase. I need to create a report on how many users choosen the smartphone to generate the otp, and how many users instead choose to generate the otp with the desktop app. Is this info retrievable from the database?
    Best Regards

  • 2.  Re: OTP Generator 
    Best Answer

    Broadcom Employee
    Posted Oct 18, 2017 04:38 PM

    Hi Claudio, 


    This will be an enhancement request.

    Just to make sure, I also tested transactions for one user, once through Mobile phone app and once through Desktop app(client). Then I compared the reports for both the transactions. There was no difference. 


    Please open an enhancement request.