Symantec Access Management

Expand all | Collapse all

SM-APS Errors in Translate log file

Jump to Best Answer
  • 1.  SM-APS Errors in Translate log file

    Posted 02-13-2018 05:45 PM

    Hi,

     

    Please help to understand below errors , what it indicates , we are seeing in CA SSO aps (translate log file)

     

    C:\CA\siteminder/resources/Server_en.properties key not found: Unable to extend Table or Index for %1s. Please contact the DBA to resolve the issue.
    C:\CA\siteminder/resources/APS.properties key not found: SM-APS-00751.

     

    Please provide documentation for All SM_APS-<> Error Codes.



  • 2.  Re: SM-APS Errors in Translate log file
    Best Answer

    Posted 02-13-2018 06:06 PM

    Hi Kishore,

     

    For the error " Unable to extend Table or Index for %1s. Please contact the DBA to resolve the issue." 

    This is indicating that Policy is server is receiveing ORA-01653 or  ORA-01654 errors from DB which means the tablespace is full.

    Oracle - ORA-01654: unable to extend index in tablespace - Database Administrators Stack Exchange 

    https://community.oracle.com/thread/405258

     

    For the error "APS.properties key not found: SM-APS-00751"

    This is a defect.

    The key value pair corresponding to key "SM-APS-00751" is missing in APS.properties file.

    As an workaround you can just add following in APS.properties and restart PS :

     

    SM-APS-00751 = ERROR

    (Also could you please open a support ticket so we can get this fixed in next CR)

     

    For the list of the APS error codes , you can refer to APS.properties file located at "C:\CA\siteminder/resources"

    e.g 

     

    This is how it looks like :

     

    Regards,

    Ujwol



  • 3.  Re: SM-APS Errors in Translate log file

    Posted 02-14-2018 04:22 AM

    Hi BellamKishore,

     

    Also if you are using an ODBC as user directory, then you need to update the Queries used by APS in APS.CFG file to do read write operation in ODBC,

    ODBC Queries - CA Single Sign-On - 12.6.01 - CA Technologies Documentation