Symantec Access Management

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  • 1.  Advanced Auth arwfserver.real process crashing frequently

    Posted Jun 07, 2015 11:14 AM

    Hi,

    We are using cloudminder 1.53. In Advanced authentication arcotwebfort arwfserver.real process is stopping frequently and users are facing issues with PKI login.We need to manually start this process each time.I cant figure it out why it is stopping more frequently.Expecting Valued suggestion soon



  • 2.  Re: Advanced Auth arwfserver.real process crashing frequently

    Posted Jun 18, 2015 01:51 PM

    Is anyone able to assist this question further?

     

    Thank you



  • 3.  Re: Advanced Auth arwfserver.real process crashing frequently
    Best Answer

    Broadcom Employee
    Posted Jul 01, 2015 11:20 AM

    Please open a support issue with the SecureCloud team who will be in a position to investigate this problem with you.

     

    Regards



  • 4.  Re: Advanced Auth arwfserver.real process crashing frequently

    Broadcom Employee
    Posted Jul 01, 2015 11:45 AM

    Hi Venkatesh,

     

    For crash related issue it is recommend that you use the support site and log a request, we can review the crash logs to see what is the problem and then take the next actions if anything needed fixing or something misconfigured causing this behavior. Hope this is clear and we look forward you to open the case.

     

    Thanks

    Namish