Hi Suman,
thanks for replying.
The 1 minute I refer to is 1 minute BEFORE the SSO idle timeout, which is actually 30 minutes.
Also, I believe the bg services do not rely on a SSO connection. The SSO timeout for each client clarity connection is monitored with a client cookie, SmSession. When the cookie expires, viewing via fiddler, siteminder takes the client to the idletimeoutURL.
But our issue is that a new session and a new SmSession cookie is created and user i !s sent back to clarity, immediately.
This prevents the intended use of the URL to warn the client the session is ended and give a URL to start a new one.
Thanks again,
Mike Rog