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Basic over SSL outside Network Failed to get Basic Credentials.

  • 1.  Basic over SSL outside Network Failed to get Basic Credentials.

    Posted Jan 06, 2015 03:58 PM

    Hi experts,

     

    I have an application which is integrated with siteminder using basic over SSL and works fine when accessed within the network but as soon as we try to access the application from outside the company network we get an error on the browser "403 Forbidden. The server denied the specified Uniform Resource Locator (URL). Contact the server administrator. (12202)" ,  

     

    User is not prompted for credentials. I know the connection is established to the server as if i access the /siteminderagnet/forms/login.fcc i am able to see the page being rendered.

     

    In apache access logs i dont see any activity after 401 is issues for basic challenge and user is not prompted instead a 403 is shown on the browser

     

    "x.x.x.x - - [06/Jan/2015:14:46:25 -0500] "GET /MyApplication HTTP/1.1" 302 565
    x.x.x.x - - [06/Jan/2015:14:46:26 -0500] "GET /siteminderagent/nocert/1420573585/smgetcred.scc?TYPE=16777217&REALM=-SM-Realm_MyApp_New%20[14%3a46%3a25%3a7588]&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=XXXXXXXXXXXXXXXXXXXXTARGET=-SM-https%3a%2f%2fMYTEST%2eXYZ%2ecom%MyApplicationHTTP/1.1" 401 29

     

     

    In the agent trace logs all i see is

     

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][SmAdvancedAuthCore::parseTargetUrl][Resolved cookie domain

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][IsResourceProtected][Resource is protected from Policy Server.]

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][CSmHttpPlugin::ProcessResponses][Processing IsProtected responses.]

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][SmScc::getCredentials][Failed to get Basic credentials.]

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][ProcessAdvancedAuthCredentials][Plugin interface SmNoAction.]

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][ProcessAdvancedAuthentication][CredentialManager returned SmNo or SmNoAction, calling ChallengeManager.]

    [01/06/2015][15:11:38][4587648][3856][0000000000000000000000000a121c2f-460080-54ac417a-0f10-24dd7ef0][ProcessAdvancedAuthentication][Challenge Manager returned SmExit, Time to challenge.]

    [01/06/2015][15:11:38][4587648][3856][][ReportHealthData][Accumulating HealthMonitorCtxt.]

     

     

    Any help



  • 2.  Re: Basic over SSL outside Network Failed to get Basic Credentials.
    Best Answer

    Posted Feb 18, 2015 10:28 AM

    IT was an issue with proxy routing the traffic.