Service Operations Insight

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  • 1.  CA EEM AUTHENTICATION ERROR

    Posted Aug 01, 2018 01:29 AM

    Hi Team,

     

    While logging to CA EEM even after giving correct user id and password I am unable to login, kindly suggest.

     

     

    Regards,

    Pushpa



  • 2.  Re: CA EEM AUTHENTICATION ERROR
    Best Answer

    Posted Aug 01, 2018 04:34 AM

    Hi Pushpa,

    did you try to restart the two EEM services?

    Often that helps to recover.

     

    MichaelBoehm



  • 3.  Re: CA EEM AUTHENTICATION ERROR

    Posted Aug 01, 2018 04:42 AM

    Hi Michael,

     

    Thanks for the response, followed the same and now i can able to login.

     

    Regards,

    Pushpa