Service Operations Insight

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  • 1.  Install CA SOI 4.0 SP2 - Patches

    Posted Sep 07, 2017 05:29 PM

    Hi everyone,

    I want to know what patches I have to install if I download the installer today?



  • 2.  Re: Install CA SOI 4.0 SP2 - Patches
    Best Answer

    Broadcom Employee
    Posted Sep 07, 2017 05:47 PM

    Hi Carlos,

     

    You need RO95284 (SP2) and the latest cumulative August Monthly Patch RO97733.

     

    If you are using Unified Dashboard and Reporting (Jasper 6.3) you will need to use the SOI report installer from RO97190.

     

    Thanks,

    Kiet



  • 3.  Re: Install CA SOI 4.0 SP2 - Patches

    Posted Sep 08, 2017 03:11 AM

    You can also use this page to check which Patches & Solutions have been released in the past.

     

    https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-service-operations-insight-solutions-and-patches.html