I would like to know if only the services created in the CMDB can be imported into CA SOI or is there any way to export the CA SOI services to the CMDB.
Service Synchronization between SOI to CA CMDB & BMC Atrium is also possible by enabling "Service Synchronization" on SOI Manager configuration page. Please refer below wiki page for more details.
How to Enable CA SOI Service Synchronization - CA Service Operations Insight - 4.0 CU1, SP2 - CA Technologies Documentat…
When I try to perform this activity on a proof of concept, CA SOI services did not appear in CA CMDB, you could tell me which product patches I must install or go through.
You may enable "Catalyst" debug traces by updating \SOI\tomcat\lib\log4j.xml (Change Level to "DEBUG") on the Manager, restart SOI Manager serivces
Then check \SOI\tomcat\catalyst.log for exceptions.