Put current Date/Time in UserAttribute from Escalation Action?

[Legacy User]

We have an escalation policy that performs a number of actions. We'd like to be able to save a date/time stamp in a UserAttribute as one of the actions. Is it possible to do this?

[Brahmaiah Addepalli]

Hi Brian,

 

 

   

•   If the Escalation Action is “Update Alert” – It allows to update an UserAttribute with various Alert Date | Time attributes

 

 

   

•   If the Escalation Action is “Execute Command” – You may run “GCEventAddCmd” command to update this alert along with UserAttribute (I didn’t test this but it would work)

 

 

Thanks

Brahma

[Legacy User]

Hi Brahma

 

Thanks for the quick reply, but not sure either of the suggestions will work.

 

   

•   The “Update Alert” action only lets you pick from a set of pre-defined fields – and current date/time is not one of those.

   

•   GCEventAddCMD will only update alerts that were created via the universal connector – and this alert is coming from spectrum.